At a Glance
- Tasks: Lead daily operations and shape the guest experience in a vibrant pub environment.
- Company: Join The Jugged Hare, a renowned British pub within the prestigious ETM Group.
- Benefits: Enjoy competitive pay, career growth, and a dynamic work atmosphere.
- Other info: Great opportunity for personal development in one of London's top venues.
- Why this job: Be part of a passionate team and make a real impact in premium hospitality.
- Qualifications: Experience in hospitality and strong leadership skills are essential.
The predicted salary is between 31500 - 38500 £ per year.
Assistant General Manager - London The Jugged Hare is a traditional British pub and restaurant located near Barbican in the City of London, offering a classic dining experience, warm atmosphere, and a strong focus on exceptional service.
Renowned for its game-led menus and seasonal British cuisine, the venue combines heritage character with a refined approach, creating a distinctive and memorable guest experience.
As part of ETM Collection within ETM Group , The Jugged Hare sits within a portfolio recognised for operational excellence, people development, and some of London's most distinctive hospitality venues.
Role
Overview: At ETM Group, being an Assistant General Manager is both a leadership role and a key step in your progression within premium hospitality.
You're not just supporting the operation - you're helping shape the guest experience, developing a diverse team of hospitality professionals, and representing a brand that defines premium through our EPIC values.
Across our two distinct business areas - ETM Collection and ETM Sport London - our Assistant General Managers lead from the front alongside their General Managers.
Whether supporting refined rooftop dining within the Collection or delivering high-energy, high-volume service in our iconic Sport London venues, you play a crucial role in driving culture, performance, and atmosphere in your space.
We place our venues in the hands of strong and ambitious leaders.
As Assistant General Manager, you will work closely with your General Manager to oversee day-to-day operations, take ownership of key areas of the business, and ensure the delivery of exceptional service and commercial performance.
You'll lead from the floor, support team development, and contribute to the success of your venue with energy, accountability, and attention to detail.
If you're driven by people, performance, and personal development, this is an opportunity to grow and progress within one of London's leading hospitality groups.
Company
Benefits: * Competitive industry pay (based on salary
Assistant General Manager - London, EC1Y 4SA employer: ETM Group
ETM Group is an exceptional employer that prioritises its people, offering a vibrant work culture where leaders are nurtured and encouraged to thrive. With a commitment to professional growth through extensive learning and development opportunities, employees enjoy a generous salary package, guaranteed service charge share, and enticing perks like a 50% discount, all within a dynamic restaurant environment that values Excellence, Passion, Integrity, and Challenge.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant General Manager - London, EC1Y 4SA
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like ETM Group. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to ETM Group
Don't be shy about reaching out to ETM Group directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Assistant General Manager - London, EC1Y 4SA
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about ETM Group and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at ETM Group
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
