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- Tasks: Lead the reactive sales strategy and maximise bookings for our vibrant venues.
- Company: Join ETM Group, a dynamic hospitality business in London.
- Benefits: Enjoy 33 days holiday, discounts, and great employee perks.
- Other info: Be part of a forward-thinking team that values excellence and integrity.
- Why this job: Make a real impact in a collaborative environment with passionate people.
- Qualifications: Proven sales experience and a passion for hospitality.
The predicted salary is between 36000 - 60000 £ per year.
ETM Group is a dynamic premium hospitality business behind some of London's most exciting restaurant and bar destinations. Our Head Office teams are the engine of our operations - partnering with venues to deliver excellence, champion our people, and support the continued growth of the brand. We're looking for individuals who share our passion for hospitality, thrive in a collaborative environment, and want to make a meaningful impact within a forward-thinking company.
The role of the Head of Sales - Reactive is to deliver the sales strategy within the reactive sales division, by developing a strategic sales action plan to achieve their pre-booked target, which is in line with the total sales and profit targets of the venues and company. The Head of Sales ensures maximum efficiency in both generating and converting enquiries, while cultivating the maximum sales value in every booking, all while providing excellent customer service and after care throughout. You will report to the Sales Director and have all the reactive sales personnel under your review and work with the sales planners that report to the Head of Sales for Proactive.
Company Benefits:
- 33 days of holidays + one extra day of holiday for each year you work with us up to 5 days (after the 2nd year)
- 50% off of food and drinks across our venues, for up to 5 friends
- Generous employee referral scheme
- Money off your shopping at many high street stores
- Cycle to work scheme
- Access to Wagestream for better money management
- Access to the award winning Hospitality Action Charity, offering an Employee Assistance Program
- Group wide Learning and Development opportunities
Key Responsibilities:
- Sales
Head of Sales - Reactive employer: ETM Group London
Contact Detail:
ETM Group London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Sales - Reactive
✨Tip Number 1
Network like a pro! Get out there and connect with people in the hospitality industry. Attend events, join relevant groups, and don’t be shy to reach out on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show your passion for hospitality! When you get the chance to chat with potential employers, let your enthusiasm shine through. Share your experiences and how they align with ETM Group's EPIC values. It’s all about making that personal connection!
✨Tip Number 3
Prepare for interviews by researching the company and its venues. Understand their sales strategy and think of ways you can contribute to their goals. Bring fresh ideas to the table – they’ll love your proactive approach!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at ETM Group. Let’s make it happen together!
We think you need these skills to ace Head of Sales - Reactive
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. We want to see how your experiences and enthusiasm align with our EPIC values - Excellence, Passion, Integrity, and Challenge.
Tailor Your Application: Make sure to customise your CV and cover letter for the Head of Sales - Reactive role. Highlight relevant experiences that demonstrate your ability to develop strategic sales plans and achieve targets, as this is key to what we’re looking for.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and achievements are easy to spot. Use bullet points if it helps to break down your experience!
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at ETM Group London
✨Know Your Numbers
As the Head of Sales - Reactive, you'll need to demonstrate a solid understanding of sales metrics. Brush up on your previous sales achievements and be ready to discuss how you can apply that knowledge to meet ETM Group's targets.
✨Show Your Passion for Hospitality
ETM Group values passion in their team. Be prepared to share specific examples of how you've gone above and beyond in previous roles to enhance customer experiences. This will show that you align with their EPIC values.
✨Collaborative Spirit is Key
Since the role involves working closely with various teams, highlight your experience in collaborative environments. Share stories that showcase your ability to work well with others and drive results together.
✨Prepare Questions That Matter
Interviews are a two-way street. Prepare thoughtful questions about the company's vision, culture, and how they measure success in the reactive sales division. This shows your genuine interest and helps you assess if it's the right fit for you.