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- Tasks: Create unforgettable dining experiences and lead a passionate team.
- Company: Join a vibrant London-based hospitality group with bold venues.
- Benefits: Flexible hours, generous discounts, and exciting perks for you and friends.
- Why this job: Be part of a growing team that values excellence and passion.
- Qualifications: 1+ year experience in high-end service and strong communication skills.
- Other info: Opportunities for career growth and learning in a dynamic environment.
The predicted salary is between 13 - 16 £ per hour.
We're looking for a Head Waiter Waitress to be remembered for creating great experiences. If you are charismatic, love interacting with guests, and passionate about what you do, then we want you to be our next Head Waiter Waitress. Join our team and build a career by taking advantage of our learning and development opportunities.
EPIC PERKS:
- Flexible working hours available
- Share of service charge
- 50% discount for you + 5 friends at any of our venues
- Your birthday lunch is on us
- Generous employee referral scheme - work with your friends
- Money off your shopping at many high street stores
- Apprenticeship schemes to learn while you work
- Access to Wagestream for better money management
- Access to the award winning Hospitality Action Charity, offering an Employee Assistance Program
- Group wide Learning and Development opportunities
WHAT YOU'LL NEED:
- 1 year + experience in a similar high-end site
- Spotless communication skills (Ideally)
- Supervising and team training experience
- Ability to handle complaints, to turn into compliments
- Knowledge of cocktails specs, wine notes, beer options and ability to read through guests' preferences
- Shift and section management
WORK SOMEWHERE EPIC:
We are a London-based hospitality group of brave, bold and beautiful venues and sport bars. We're growing bigger, and we have lots of opportunities for you to progress with us. Join us and live by our EPIC values of Excellence, Passion, Integrity and Challenge.
ETM are proud to be an equal opportunity employer who seek to recruit and retain the most talented individuals from a variety of backgrounds, skills and perspectives. The hourly rate shown is the addition of base rate and service charge, which is distributed to all staff through a Tronc Point system. We cannot guarantee an exact amount, but it is a historical estimate.
If you are interested in being our new Head Waiter Waitress please click apply.
Head Waiter in England employer: ETM Group London
Contact Detail:
ETM Group London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head Waiter in England
✨Tip Number 1
Get to know the venue before your interview! Visit the place, soak in the atmosphere, and chat with staff if you can. This shows you're genuinely interested and helps you tailor your conversation during the interview.
✨Tip Number 2
Practice your communication skills! As a Head Waiter, you'll need to impress with your charisma. Role-play common scenarios with friends or family to boost your confidence and refine your responses.
✨Tip Number 3
Show off your knowledge of cocktails and wines! Brush up on drink specs and be ready to discuss your favourites. This not only highlights your expertise but also your passion for the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to showcase your enthusiasm for joining our EPIC team right from the start.
We think you need these skills to ace Head Waiter in England
Some tips for your application 🫡
Show Your Charisma: When writing your application, let your personality shine through! We want to see that you're not just a list of qualifications but someone who can create memorable experiences for our guests.
Highlight Relevant Experience: Make sure to mention your experience in high-end venues and any supervisory roles you've had. We love seeing how you've handled complaints and turned them into compliments!
Know Your Stuff: Demonstrate your knowledge of cocktails, wines, and beers in your application. This shows us that you’re passionate about the industry and ready to engage with our guests' preferences.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and get to know you better. Plus, it shows you’re keen on joining our epic team!
How to prepare for a job interview at ETM Group London
✨Know Your Menu Inside Out
Make sure you’re familiar with the menu, including cocktail specs, wine notes, and beer options. This will not only impress your interviewers but also show that you’re passionate about providing great experiences for guests.
✨Show Off Your Charisma
As a Head Waiter, your ability to connect with guests is crucial. Practice your communication skills and think of examples where you've turned complaints into compliments. This will demonstrate your ability to handle difficult situations with grace.
✨Highlight Your Leadership Skills
Be ready to discuss your experience in supervising and training team members. Share specific instances where you’ve successfully managed shifts or sections, as this will showcase your readiness for the role.
✨Embrace the EPIC Values
Familiarise yourself with the company’s EPIC values: Excellence, Passion, Integrity, and Challenge. Think of how you embody these values in your work and be prepared to share relevant stories during the interview.
