At a Glance
- Tasks: Be the friendly first point of contact for customers and assist with quotes and orders.
- Company: Join ETL Systems, a leader in satellite communications with a thriving culture.
- Benefits: Enjoy 33-38 days holiday, health cash plan, bonuses, and career development.
- Other info: Flexible hybrid working available; great team atmosphere and casual dress code.
- Why this job: Make a global impact while working in a supportive and innovative environment.
- Qualifications: Basic Microsoft Office skills and a desire to learn; CRM experience is a plus.
The predicted salary is between 24300 - 29700 £ per year.
Looking for your next career move in a company that’s shaping the future of satellite communications? At ETL Systems, we’ve been leading the way in RF design and manufacturing for over 40 years. Our technology powers critical satellite communications infrastructure used by the top 20 satellite operators and teleports worldwide, and 75% of NATO governments rely on our equipment to help protect their citizens. We’re not just growing, we’re thriving.
With three Queen’s Awards for Enterprise in International Trade, and recent acquisitions of Atlantic Microwave, SpacePath Communications, and IRT Technologies, we’ve expanded our capabilities across the full RF chain. This includes everything from antenna to modem, as well as high-power amplifiers and RF test equipment. What truly sets us apart is our culture. We are proudly recognised as a Great Place to Work (2024, 2025 & 2026) and named Best Workplace in Manufacturing, Production and Transportation (2025). Our success is built on strong values that shape how we work and grow together:
- Collaboration: We work as one team, united in purpose and committed to shared success.
- Innovation: We embrace curiosity and forward-thinking to drive meaningful progress.
- Excellence: We set ambitious standards and consistently deliver high-quality outcomes.
- Integrity: We act ethically, honestly and with professionalism in everything we do.
If you’re looking to join a company where your ideas are valued, your growth is supported, and your work makes a global impact, ETL Systems is the place for you.
33 days' holiday per year (including UK bank holidays), rising to 38 days over your first five years’ service. Company‑funded Health Cash Plan (helping with everyday healthcare costs). Annual Bonus & Salary Review. Company Pension. Career development and training for all roles. ETL Employee Wellbeing Support: free eye tests, free Employee Assistance Programme, GP anytime. ETL People Perks: discounts on shopping, holidays, gym membership, days out, cinema and dining. Buy and Sell Holiday Scheme. Free on‑site Employee Gym (HFD HQ) and subsidised Gym memberships via People Perks. Subsidised on‑site employee Café (HFD HQ), with free refreshments for all employees. Free onsite parking, car share scheme and EV charging. Casual Business Dress. Annual company events.
Role Overview: As a Customer Relations Executive, your primary role is to be the friendly first point of contact for customers. You'll help with questions about quotes, order progress, or anything else they need. You'll also work closely with Sales Managers to create quotes, proposals, and orders accurately and on time. Your role will involve preparing customer quotes and making sure they reflect the high-quality brand we represent. You'll also collaborate with sales, marketing, operations, and production teams.
Key Accountabilities:
- Process sales orders on time.
- General administration, such as answering incoming telephone calls to the company and updating records within our CRM system and SharePoint.
- Create new model numbers with product descriptions and product datasheets.
- Maintain sales resources such as pricelists and product datasheets.
- Liaise and negotiate with our supply base to achieve the best solution for our customers and suppliers.
This job is excellent for someone who wants an office-based role with flexibility. You should know how to use Microsoft Office and Excel to an entry level with a desire to advance (basic navigation, data entry, formatting, simple formulas, cell referencing, sorting/filtering, creating basic charts, and saving/printing workbooks). You need to be organised and able to prioritise your work. Our sales admin team works closely to ensure customer requests are dealt with quickly, and you will be a big part of this flexible team. Experience with CRM and ERP systems is preferred but not required, as full training will be provided.
Location: Hybrid working is available for this role - Before applying, please make sure you can commute to Coldwell Radio Station, Madley, Herefordshire, HR2 9NE.
Closing date: At ETL, we always prioritise efficiency in everything we do. With this in mind, we are looking to commence our interview process without delay and reserve the right to close the opening early should we receive suitable applications.
VISA Sponsorship: ETL Systems is proud to be a Grade A VISA sponsor for skills in short supply within the UK. Unfortunately, we are unable to offer sponsorship for this role.
Agency notice: We would like to source for this role directly.
Customer Sales Executive in Hereford employer: ETL Systems
As a Principal Design Engineer at our Rickmansworth R&D office, you'll join a forward-thinking team dedicated to innovation in high-power amplifier systems. We pride ourselves on a supportive work culture that fosters creativity and collaboration, offering extensive career development opportunities, generous holiday allowances, and a range of employee benefits including health plans and flexible working hours. With a focus on employee wellbeing and a commitment to cutting-edge technology, we provide an environment where your contributions truly matter.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Sales Executive in Hereford
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Customer Sales Executive at ETL Systems, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including ETL Systems. Tailor your message to explain why you’re drawn to them and how you can contribute as a Customer Sales Executive. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Customer Sales Executive in Hereford
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for ETL Systems:When writing your cover letter, make sure to tailor your message specifically for ETL Systems. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at ETL Systems
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show ETL Systems that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show ETL Systems that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with ETL Systems’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
