To provide first-level technical support to end-users, resolving software and hardware related issues, and escalating complex issues to senior IT staff. The role aims to help you develop key IT support skills while contributing to the smooth running of the organisation’s technology infrastructure.
Course Information
Course: Information communications technician (level 3)
Level: 3
Route: Digital
Apprenticeship Level: Advanced
Working Arrangements
Working Week: Monday- Friday, shifts be confirmed.
Expected Duration: 1 Year 4 Months
