Social Values Manager

Hours: 37.5hrs per week (1 FTE) – Worked flexibly

Contract Type: Permanent

Team: UK

Location: Remote - based in England (Must permanently live and have the right to work in the UK without restrictions)

Travel Requirements: Some travel within the UK may be requested

Overviewof the Role:

The Social Value Manager leads the development, implementation, measurement, and reporting of Etio's UK social value initiatives. The role ensures social value is embedded throughout project delivery, stakeholder engagement, procurement activities, and organisational strategy.

Working closely with internal teams, delivery partners, education providers, arts and cultural organisations, employers, local communities, and funders, the Social Value Manager will identify opportunities to maximise positive social impact and demonstrate measurable outcomes aligned with organisational objectives and contractual requirements.

The postholder is the organisation's subject matter expert on social value. They support bids, programme delivery, reporting, stakeholder engagement, and continuous improvement activities.

Help us fulfil our mission to "Elevate Education, Everywhere".

Key Responsibilities:

• Develop and implement Etio's social value strategy across corporate functions and program delivery.
• Establish social value frameworks, metrics, and monitoring systems aligned to organisational and contractual requirements.
• Lead the planning, delivery, and evaluation of social value initiatives.
• Work with internal stakeholders to identify opportunities for social value creation within projects, partnerships, and procurement activities.
• Build and maintain strong relationships with schools, cultural organisations, employers, local authorities, community groups, and other key stakeholders.
• Support business development and bid teams by contributing social value strategies, commitments, and impact statements for proposals and tenders.
• Monitor, analyse, and report on social value outcomes using both qualitative and quantitative methodologies.
• Produce regular impact reports, case studies, dashboards, and evidence for clients, partners, funders, and senior leadership teams.
• Develop employee volunteering, community engagement, mentoring, and outreach initiatives.
• Ensure social value activities contribute towards diversity, inclusion, accessibility, education, employability, and community development objectives.
• Manage social value data collection processes and ensure evidence is accurately recorded and maintained.
• Identify best practice and emerging trends in social value, ESG, community impact, and education engagement.
• Collaborate with programme and project teams to maximise social value opportunities throughout delivery cycles.
• Represent Etio at industry events, working groups, conferences, and stakeholder forums.
• Support the development of partnerships that increase the reach, accessibility, and impact of educational and cultural programmes.

Expected Behaviours and Working Style:

Make Every Day Count

• Takes personal responsibility for achieving meaningful social impact.
• Uses data and evidence to inform decision-making and demonstrate outcomes.
• Proactively identifies opportunities to improve performance and create value.

Lead the Way

• Champions social value across the organisation.
• Influences stakeholders and builds commitment to shared objectives.
• Drives innovation and continuous improvement in impact measurement and reporting.

Deliver with Empathy

• Builds trusted relationships with colleagues, partners, and communities.
• Demonstrates an inclusive and collaborative approach.
• Considers the needs and experiences of diverse stakeholders when designing solutions.
• Delivery of an annual social value strategy and implementation plan.
• Measurable social value outcomes across Etio.
• Quarterly and annual social value impact reports.
• Social value contributions within bids, tenders, and partnership proposals.
• Stakeholder engagement plans and partnership development activity.
• Robust systems for tracking, measuring, and evidencing social impact.
• Employee volunteering and community engagement initiatives.
• Continuous improvement recommendations informed by data and stakeholder feedback.

Skills, Experience, and Qualifications:

• Experience developing, delivering, or managing social value, community impact, ESG, CSR, or related programmes.
• Knowledge of social value frameworks and impact measurement methodologies.
• Relevant qualifications in Social Value, Sustainability, Community Development, or related disciplines, or equivalent practical experience.
• Demonstrable experience in project managing, measuring and reporting social impact outcomes.
• Experience working with multiple stakeholders across education, public, private, or third sectors.
• Excellent written communication skills, including report writing and impact storytelling.
• Ability to analyse data and translate findings into meaningful insights and recommendations.
• Strong project management and organisational skills.
• Experience managing multiple workstreams and competing priorities.
• High level of competency with Microsoft Office applications, including Excel, Word, PowerPoint, and reporting tools.
• Commitment to equality, diversity, inclusion, and accessibility.
• Experience working within education, skills, employability, arts and culture, or community development sectors.
• Experience supporting bids, tenders, or procurement processes.
• Experience working with government-funded or public sector programmes.
• Knowledge of ESG, sustainability, community investment, or responsible business practices.

What We Offer:

At Etio, we believe our people are fundamental to our success.

In return, we offer:

• 25 days + BH annual leave (with the option buy more leave)
• Flexible Working culture
• Health and Wellbeing perks (Healthcare Cash Plan, Private Medical Insurance, Employee Assistance Programme, Life Assurance)
• Enhanced family friendly policies (maternity, paternity, adoption, or shared parental leave)
• Work from anywhere globally (up to 8 weeks)
• Electric Car Scheme and Cycle to work scheme

Our Values:

Make Every day Count: We focus on delivering meaningful outcomes, taking ownership and making a positive impact.

Lead the Way: We share expertise, embrace continuous learning and help each other succeed.

Deliver with Empathy: We collaborate openly, communicate clearly and place people at the heart of everything we do.

Diversity and Inclusion

Etio is committed to creating an inclusive workplace where everyone feels respected, valued, and able to thrive. We welcome applications from all backgrounds and actively encourage applications from groups currently underrepresented in our workforce.

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