At a Glance
- Tasks: Provide technical support for serialisation and automation in a pharmaceutical environment.
- Company: Join Ethypharm, a leading international pharmaceutical company focused on improving patients' lives.
- Benefits: Enjoy 25-30 days holiday, private healthcare, and a bonus scheme.
- Other info: Dynamic workplace with opportunities for training, development, and flexible working arrangements.
- Why this job: Make a real impact in a collaborative team while developing your technical skills.
- Qualifications: HNC/HND in Engineering or related field; experience in serialisation systems preferred.
The predicted salary is between 35000 - 45000 £ per year.
Location: Romford
Contract Type: Full‑time, permanent
Working Hours: Monday - Friday, 8:30am - 5:00pm
Right to work: Please note that Ethypharm is unable to provide sponsorship for this role. Applicants must already have the right to work in the UK.
What you will do
To provide specialist technical support for serialisation, automation and associated packaging line systems within a GMP‑regulated pharmaceutical manufacturing environment. The role supports reliable and compliant production through effective troubleshooting, system configuration, validation support, data integrity, vendor coordination and continuous improvement.
Your key responsibilities include
- Act as the technical point of contact for serialisation and associated automation systems on packaging lines, providing timely fault diagnosis, root cause analysis and resolution.
- Develop, configure, maintain and verify serialisation recipes, line formats, product master data and system parameters in line with approved procedures and change controls.
- Support production batch start‑up, line clearance, batch execution and post‑batch review activities where serialisation or automation systems are involved.
- Investigate serialisation deviations, system alarms, reject trends, communication failures and equipment faults, supporting effective CAPA and prevention of recurrence.
- Support installation, commissioning, qualification and validation activities, including IQ/OQ/PQ, periodic reviews and computerised system lifecycle documentation.
- Ensure serialisation and automation systems are operated and maintained in compliance with GMP, GxP, ALCOA+ data integrity principles and applicable serialisation regulatory requirements.
- Retrieve, analyse and trend data from serialisation, vision inspection, automation and OEE systems to identify issues, improve line performance and support operational decision‑making.
- Support PLC/HMI systems, servo drives, VFDs, sensors, scanners, printers, cameras and other line control components, escalating complex issues appropriately.
About you
You will have a strong technical background and experience supporting serialisation systems within a pharmaceutical or regulated environment. You will be practical, confident in resolving technical issues and comfortable working with different teams to keep systems running effectively and compliantly.
Basic skills and qualifications
- HNC/HND or equivalent qualification in Engineering, Automation, Electrical/Electronic Engineering or a related technical discipline.
- Strong working knowledge gained through equivalent practical experience may be considered.
- Experience supporting serialisation, automation or packaging line systems in a manufacturing environment.
- Experience troubleshooting equipment, system faults and data/communication issues.
- Experience working in a GMP, regulated or highly controlled operational environment.
- Understanding of packaging machinery, automation principles, GMP, GxP and ALCOA+ data integrity expectations.
- Working knowledge of PLC/HMI systems, servo drives, VFDs, sensors, scanners, printers and vision systems.
- Aware of controlled documentation, SOPs, change control and validation lifecycle requirements.
What we offer you
- Holiday – 25 days rising to 30 with length of service plus bank holidays.
- Holiday Buy/Sell – an opportunity to buy or sell up to an additional 5 days' holiday.
- 3% Bonus – In addition to our competitive salaries, all our employees are entitled to join a discretionary bonus scheme (based on policy eligibility).
- Bravo Benefits Platform – offering a variety of discounts across well‑being and lifestyle.
- Salary Sacrifice scheme for Electric vehicles with Tusker (dependent on meeting policy eligibility).
- Private Healthcare for yourself and your family (if applicable) with an additional Medicash health cash plan.
- Pension Scheme.
About us
Ethypharm is a leading mid‑sized international pharmaceutical company, with strong European roots, that manufactures and provides essential medicines, with a focus on hospital care, central nervous system (severe pain and addiction) and internal medicine. Ethypharm has 1,700 employees dedicated to its various pharmaceutical activities, of which 1,400 are in industrial operations. Our six production sites located in France, the UK, Spain, and China have expertise in injectables and complex oral solid forms. At Ethypharm, you will be a part of a team dedicated and committed to improving patients' lives. Our Romford facility located 20 miles from the centre of London, consists of over 6,700 square metres of a high‑quality, modern pharmaceutical facility where we mix, fill, sterilise, inspect, pack, and label a wide range of medicines.
Why Ethypharm?
We provide a workplace which is one of collaboration, teamwork and innovation. We are all different and we embrace this uniqueness in each and every one of our employees. Our commitment to you is that we want to help you unleash your full potential by supporting your training and development. We want you to be the best that you can be. At Ethypharm we recognise the value of diversity in the workplace and provide equal opportunities for all. We are always open to discussing flexible working arrangements where this meets with the needs of our business.
Serialisation Technical Support Engineer employer: Ethypharm
Ethypharm is an excellent employer for a Chemical Waste Specialist, offering a supportive work culture that prioritises safety and compliance in the management of hazardous materials. Located in Romford, employees benefit from a collaborative environment that encourages professional growth and development, alongside flexible working arrangements to suit individual needs. With a commitment to diversity and continuous improvement, Ethypharm provides a meaningful and rewarding career path for those passionate about environmental safety and regulatory compliance.
StudySmarter Expert Advice🤫
We think this is how you could land Serialisation Technical Support Engineer
✨Unlock Networking Opportunities
Dive into industry-specific events like pharmaceutical conferences and seminars, where you can meet hiring managers from companies like Ethypharm. These are goldmines for making connections and learning about job openings before they hit the mainstream job boards.
✨Join Relevant Professional Bodies
Get involved with organisations such as the Royal Pharmaceutical Society or your local pharmaceutical professionals' network. Being an active member can boost your credibility and may even lead to job referrals in top organisations like Ethypharm.
✨Leverage Internships for Full-time Roles
If you can, consider pursuing internships in the pharmaceutical industry, especially with companies like Ethypharm. These opportunities often pave the way for full-time positions and allow you to demonstrate your capabilities firsthand.
✨Tailor Your Approach
When you're applying for roles, don't rush it! Take the time to customise your applications for specific positions, showcasing relevant skills and experiences that align with what Ethypharm is looking for. A tailored application can really make you stand out!
We think you need these skills to ace Serialisation Technical Support Engineer
Some tips for your application 🫡
Showcase Your Relevant Experience:When applying for a role in the pharmaceutical industry, it's crucial to highlight any relevant experience you have. Whether that's internships, lab work, or even related coursework, make sure to weave this into your CV and cover letter. We want to see how your background aligns with the role you're applying for at Ethypharm!
Emphasise Your Understanding of Regulations:The pharmaceutical industry is heavily regulated, so it's important to indicate your familiarity with industry standards and regulations. In your cover letter, mention any training or certifications you've received that are relevant, or discuss projects where you’ve navigated compliance. This will show Ethypharm that you're not just a fit for the job but also a safety-conscious candidate!
Tailor Your CV to Be Result-Driven:Craft your CV to highlight quantifiable achievements, especially if you have previous roles in pharmaceuticals or related fields. Use metrics to demonstrate your impact, such as improved processing times or successful project completions while working on trials. This analytical approach will resonate well with hiring managers at Ethypharm!
Convey Your Passion for the Industry:In your cover letter, express why you are passionate about working in the pharmaceutical sector. Whether it’s your desire to contribute to groundbreaking drug research or improve patient outcomes, let it shine through! At Ethypharm, we value candidates who are truly enthusiastic about their work—you might just stand out from the crowd.
How to prepare for a job interview at Ethypharm
✨Understand the Science
Make sure you brush up on key pharmaceutical concepts and recent developments in the industry. You might get asked some technical questions during the interview at Ethypharm that show your grasp of drug development processes or regulatory requirements, so be ready to discuss them clearly.
✨Showcase Relevant Experience
If you have any hands-on experience or internships in a laboratory setting, be sure to highlight these in your responses. Think about the projects you worked on, the methodologies you used, and the impact you made. It's all about telling a story that connects your background to the role you're applying for.
✨Know Their Products
Take some time to familiarise yourself with Ethypharm’s product range and recent breakthroughs. Understanding their portfolio not only shows your enthusiasm for the role but also allows you to ask insightful questions that demonstrate your interest in actively contributing to their projects.
✨Be Ready for Regulatory Scenarios
In a full-time pharmaceutical role, understanding the regulatory landscape is crucial. Prepare for situational questions that may test your problem-solving skills concerning compliance and safety standards. You could be asked how you'd handle a hypothetical issue regarding a drug’s market release, so think through your approach.
