Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage customer enquiries, process orders, and prepare quotations in a dynamic environment.
- Company: Join a well-established business in Desborough with a supportive team culture.
- Benefits: Competitive salary, bonus scheme, and private medical insurance.
- Other info: Training provided for CRM and ERP systems; great opportunity for career development.
- Why this job: Be a key player in customer service and enjoy a varied, fast-paced role.
- Qualifications: Experience in customer service or administration, strong communication, and organisational skills.
The predicted salary is between 25000 - 27000 £ per year.
Ethos Talent are currently working with a well-established business based in Desborough who are looking to appoint a Customer Service Administrator to join their growing team. This is a varied and fast-paced role within a friendly and supportive environment, offering the opportunity to become a key part of the customer service function whilst developing long term within the business.
Role:
- Working closely with customers and internal departments, you'll be responsible for managing enquiries, processing orders, preparing quotations and ensuring customers receive a consistently high level of service throughout the process.
- No two days are the same, making this a great opportunity for someone who enjoys a busy and varied role where they can genuinely add value.
Key Responsibilities:
- Acting as a key point of contact for customers
- Responding to customer enquiries via phone and email
- Preparing customer quotations
- Processing orders accurately and efficiently
- Resolving customer queries and issues professionally
- Liaising with internal teams including sales, finance, and marketing
- Delivering a consistently high standard of customer service
Candidate Experience:
- Previous experience within customer service, administration, or a similar support role
- Strong communication skills, both written and verbal
- Good organisational skills with the ability to prioritise workloads
- Strong attention to detail
- A positive and proactive approach
- Comfortable working within a fast-paced environment
- Good Microsoft Office skills including Outlook, Word, and Excel
- Experience using CRM, ERP, or stock management systems would be beneficial, but is not essential as training will be provided.
What's on Offer:
- £25,000 - £27,000 depending on experience
- Bonus scheme
- Private medical insurance
If this sounds like the right opportunity for you, please APPLY NOW.
Customer Service Administrator in Kettering employer: Ethos Talent Ltd
Contact Detail:
Ethos Talent Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Administrator in Kettering
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for a Customer Service Administrator role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Research common questions for customer service roles and practice your responses. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your skills effectively.
✨Tip Number 3
Show off your personality! When you get the chance to meet potential employers, let your enthusiasm shine through. A positive attitude can set you apart from other candidates, especially in a fast-paced environment like customer service.
✨Tip Number 4
Don’t forget to apply through our website! It’s super easy and ensures your application gets seen by the right people. Plus, we love seeing familiar faces from our community, so make sure to put your best foot forward!
We think you need these skills to ace Customer Service Administrator in Kettering
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your customer service experience and any relevant administrative roles to show us you're the perfect fit!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you want to join our team and how your skills can add value to our customer service function. Keep it friendly and professional!
Show Off Your Communication Skills: Since strong communication is key for this role, make sure your written application is clear and concise. We want to see your ability to convey information effectively right from the start!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Ethos Talent Ltd
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Customer Service Administrator role. Familiarise yourself with the key responsibilities like managing enquiries and processing orders. This will help you demonstrate how your skills align with what they’re looking for.
✨Showcase Your Communication Skills
Since strong communication is crucial for this position, prepare examples of how you've effectively communicated with customers in the past. Whether it’s resolving queries or preparing quotations, be ready to share specific instances that highlight your abilities.
✨Demonstrate Your Organisational Skills
In a fast-paced environment, being organised is key. Think of times when you successfully managed multiple tasks or prioritised workloads. Share these experiences during your interview to show you can handle the varied nature of the role.
✨Be Positive and Proactive
A positive attitude can set you apart from other candidates. Prepare to discuss how you approach challenges with a proactive mindset. Employers love to see candidates who are eager to contribute and add value to their team!