At a Glance
- Tasks: Coordinate customer orders from acceptance to delivery, ensuring accuracy and timely billing.
- Company: Join a growing business in Milton Keynes with a flexible and hybrid working culture.
- Benefits: Enjoy a dynamic role with opportunities for growth and development.
- Other info: Ideal for those who thrive in a collaborative environment and enjoy problem-solving.
- Why this job: Make a real impact by streamlining processes and enhancing customer satisfaction.
- Qualifications: Attention to detail, strong organisational skills, and experience in order management or billing.
The predicted salary is between 29250 - 35750 £ per year.
Ethos Talent are supporting a growing business with the recruitment of a Sales Operations Coordinator to join their team in Milton Keynes. This role offers hybrid and flexible working. This is a varied position sitting at the heart of the business, working closely with Sales, Operations, Finance and Technical teams to ensure customer orders move smoothly from initial acceptance through to delivery and billing.
You’ll take ownership of orders throughout the process, checking that information is accurate and complete, coordinating with internal teams and suppliers, and making sure completed services are billed correctly and on time. Your responsibilities will include:
- Reviewing and validating customer orders before they progress through to delivery
- Checking pricing, products, contract terms and billing information for accuracy
- Managing orders from operational acceptance through to completion and billing
- Coordinating with Sales, Operations, Finance, Customer Service, Technical teams and suppliers
- Tracking order progress and proactively resolving delays or missing information
- Supporting Sales with the creation and management of customer quotes
- Ensuring completed services are passed across for invoicing accurately and promptly
- Checking recurring and one-off charges, billing dates, credits and discounts
- Identifying services or charges that have not been billed correctly
- Reconciling supplier charges against active customer services and customer billing
- Investigating billing discrepancies and supporting the recovery of missed revenue or supplier credits
- Maintaining accurate records across internal systems
- Identifying recurring issues and supporting improvements to processes, controls and data quality
This could suit someone coming from a sales operations, order management, billing, revenue assurance, finance administration or commercial support background. You’ll ideally have:
- Strong attention to detail and confidence working with detailed commercial information
- Experience managing orders, billing or customer/service records
- Good Excel skills and confidence working across multiple systems
- Strong organisational skills and the ability to manage several priorities at once
- The confidence to question incomplete or inaccurate information
- A proactive approach to investigating and resolving discrepancies
- Good commercial awareness and an understanding of how errors or delays can impact revenue
- Strong communication skills and the ability to work across different departments
Experience within telecommunications, connectivity, managed services or another recurring-revenue environment would be particularly useful, although this isn't essential. Previous experience with ConnectWise, CPQ software or similar CRM/order-management systems would also be advantageous. This is a great opportunity for someone who enjoys taking ownership, working across different areas of a business and making sure things happen accurately and on time. The role offers plenty of variety, combining sales operations, order management, billing and commercial support, with the opportunity to make a real impact on processes and how effectively orders move through the business.
For more information or a confidential conversation, please APPLY NOW.
Sales Operations Coordinator in Milton Keynes employer: Ethos Talent Careers
This established organisation in Milton Keynes offers a dynamic and supportive work environment, making it an excellent employer for finance professionals. With a strong focus on employee growth, you will have the opportunity to influence key commercial decisions while leading a high-performing finance team. The hybrid working model and competitive salary package further enhance the appeal of this role, allowing you to thrive both professionally and personally.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Operations Coordinator in Milton Keynes
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Sales Operations Coordinator at Ethos Talent Careers, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Ethos Talent Careers. Tailor your message to explain why you’re drawn to them and how you can contribute as a Sales Operations Coordinator. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Sales Operations Coordinator in Milton Keynes
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Ethos Talent Careers:When writing your cover letter, make sure to tailor your message specifically for Ethos Talent Careers. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Ethos Talent Careers
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Ethos Talent Careers that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Ethos Talent Careers that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Ethos Talent Careers’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
