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- Tasks: Guide customers through vehicle service needs and manage repair timelines.
- Company: Leading main dealership in Oxford with a supportive team environment.
- Benefits: Up to £35,000 salary, no weekends, early Friday finish, and great perks.
- Why this job: Join a successful team and develop your career in the automotive industry.
- Qualifications: Main dealership experience and familiarity with service admin systems required.
- Other info: Enjoy career progression opportunities and in-house training.
The predicted salary is between 28000 - 42000 £ per year.
Our fantastic client, a main dealership, is looking for a high-performing Service Advisor to join their successful Aftersales team. The Service Advisor role comes with a competitive salary of up to £35,000 per annum with an excellent benefits package.
Working hours are Monday to Friday, 8am to 6pm, with no weekends and an early finish on Fridays.
Benefits include:
- Preferential rates on new and used vehicles, parts purchases, and servicing across all franchises.
- Career development opportunities and career progression.
- In-house and manufacturer training.
- Enhanced maternity leave after a qualifying period.
- £500 colleague referral bonus.
Key Service Advisor Roles and Responsibilities:
- Ensure customers are aware of service and repair work required to their vehicles in a professional manner.
- Advise on timescales and collection arrangements.
- Produce job cards on the in-house computer system.
Minimum Service Advisor Requirements:
- Experience in a similar role, as a Service Admin / Service Advisor or similar.
- Experience with Kerridge/Pinnacle/DRIVE/ONELink.
- An ability to sell additional products and services to customers.
- Experience in using commercial databases.
To apply for this Service Advisor role, please contact Laura at Ethos Recruitment.
Service Advisor in Oxford employer: Ethos Recruitment Ltd
Contact Detail:
Ethos Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor in Oxford
✨Tip Number 1
Network like a pro! Reach out to your contacts in the automotive industry, especially those who have experience in main dealerships. A friendly chat can lead to insider info about job openings that might not even be advertised yet.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of service processes and customer service skills. We all know that first impressions count, so practice answering common questions and showcasing your experience with systems like Kerridge or Pinnacle.
✨Tip Number 3
Don’t forget to follow up after your interview! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in their minds.
✨Tip Number 4
Apply through our website for the best chance at landing that Service Advisor role. We make it easy for you to showcase your skills and experience directly to employers looking for someone just like you!
We think you need these skills to ace Service Advisor in Oxford
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your Main Dealership experience in your application. We want to see how your background aligns with the Service Advisor role, so don’t hold back on sharing relevant details!
Tailor Your Application: Take a moment to customise your CV and cover letter for this specific role. Mention your familiarity with systems like Kerridge or Pinnacle, as it’ll show us you’re ready to hit the ground running.
Be Professional Yet Personable: As a Service Advisor, communication is key! Use a friendly tone in your application while maintaining professionalism. We love candidates who can connect with customers effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Ethos Recruitment Ltd
✨Know Your Stuff
Make sure you brush up on your knowledge of the main dealership environment and the specific systems mentioned, like Kerridge or Pinnacle. Being able to discuss your experience with these tools will show that you're ready to hit the ground running.
✨Showcase Your Customer Service Skills
As a Service Advisor, you'll be the face of the dealership for customers. Prepare examples of how you've successfully handled customer queries or complaints in the past. This will demonstrate your ability to communicate effectively and maintain professionalism under pressure.
✨Understand the Role's Responsibilities
Familiarise yourself with the key responsibilities listed in the job description. Be ready to discuss how you would ensure customers are informed about service and repair work, and how you would manage timescales and collection arrangements efficiently.
✨Prepare Questions
Interviews are a two-way street! Think of insightful questions to ask about the team culture, career development opportunities, and the training provided. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
