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- Tasks: Support daily operations in the parts department and assist customers with their needs.
- Company: Join a dynamic dealership with a focus on customer service and teamwork.
- Benefits: Enjoy a stable work schedule with opportunities for growth and development.
- Why this job: Be part of a team that drives sales and enhances customer satisfaction.
- Qualifications: Experience in parts advising or motor trade is preferred, but all backgrounds welcome.
- Other info: Great chance to kickstart your career in the automotive industry!
The predicted salary is between 30000 - 42000 £ per year.
Hours: Monday-Friday 8am-6pm. Saturdays on Rota.
As a Parts Advisor, you will ensure smooth daily operations across the parts department, supporting the workshop, retail counter, and trade customers. Using your product knowledge, you will identify and order parts accurately, provide excellent customer service, and help drive parts sales.
The main duties of the Parts Advisor role include:
- Assist customers in person and by phone to identify and source parts
- Conduct stock checks and manage inventory levels
Parts Advisor Skills & Experience:
Experience as a Parts Advisor, ideally in a franchised motor-trade environment, but will consider people from a motor factor background.
Parts Advisor/Aftersales Advisor in Oxford employer: Ethos Recruitment Ltd
Contact Detail:
Ethos Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Advisor/Aftersales Advisor in Oxford
✨Tip Number 1
Network like a pro! Reach out to your connections in the motor trade and let them know you're on the hunt for a Parts Advisor role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Brush up on your product knowledge! Familiarise yourself with common parts and brands in the industry. This will not only boost your confidence but also impress potential employers during interviews.
✨Tip Number 3
Practice your customer service skills! As a Parts Advisor, you'll be interacting with customers daily. Role-play scenarios with friends or family to get comfortable handling inquiries and providing solutions.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to find and apply for the Parts Advisor position. Plus, it shows you're serious about joining the team!
We think you need these skills to ace Parts Advisor/Aftersales Advisor in Oxford
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight any relevant experience you have as a Parts Advisor or in the motor trade. We want to see how your background can help us keep our parts department running smoothly!
Be Personable: Since you'll be assisting customers both in person and over the phone, let your personality shine through in your application. We love candidates who can connect with people and provide excellent customer service!
Detail Your Skills: Don’t forget to mention your product knowledge and any specific skills that relate to managing inventory or conducting stock checks. We’re looking for someone who can hit the ground running!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at Ethos Recruitment Ltd
✨Know Your Parts
Brush up on your product knowledge before the interview. Familiarise yourself with common parts and their functions, especially those relevant to the dealership's brand. This will help you answer questions confidently and show that you're ready to support both the workshop and customers.
✨Customer Service Focus
Prepare examples of how you've provided excellent customer service in previous roles. Think about specific situations where you helped a customer identify or source a part. This will demonstrate your ability to assist customers effectively, which is crucial for a Parts Advisor.
✨Inventory Management Insights
Be ready to discuss your experience with stock checks and inventory management. If you've used any specific systems or software, mention them. Showing that you understand how to manage inventory levels will highlight your organisational skills and readiness for the role.
✨Ask Smart Questions
At the end of the interview, have a few thoughtful questions prepared. Ask about the dealership's approach to customer service or how they handle parts sourcing challenges. This shows your genuine interest in the role and helps you assess if it's the right fit for you.