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- Tasks: Support daily operations by sourcing and ordering parts while providing top-notch customer service.
- Company: Join a dynamic dealership in Oxford with a focus on teamwork and customer satisfaction.
- Benefits: Earn up to £32,000 plus OTE of £7,500, with a Monday to Friday schedule.
- Why this job: Be the go-to person for parts and make a real difference in customer experiences.
- Qualifications: Experience in parts advising or motor trade, with strong communication skills.
- Other info: Great opportunity for career growth in a supportive environment.
The predicted salary is between 24000 - 32000 £ per year.
Basic Salary: Up to £32,000 pa (DOE) + OTE £7,500 pa
Location: OXFORD
Hours: Monday-Friday 8am-6pm. Saturdays on Rota.
As a Parts Advisor, you'll ensure smooth daily operations across the parts department, supporting the workshop, retail counter, and trade customers. Using your product knowledge, you'll identify and order parts accurately, provide excellent customer service, and help drive parts sales. Stock checks, customer follow-ups, and strong supplier relationships will be key to your success.
The main duties of the Parts Advisor role include:
- Assist customers in person and by phone to identify and source parts
- Order parts to specification and check deliveries
- Follow up on order progress and pricing
- Process invoices accurately and handle customer payments
- Conduct stock checks and manage inventory levels
Parts Advisor Skills & Experience:
- Experience as a Parts Advisor, ideally in a franchised motor-trade environment, but will consider people from a motor factor background.
- Strong customer service and communication skills
- Proficient with Kerridge/Drive and ETK
- Eligible to work in the UK
To apply for this Parts Advisor position, contact Laura @ Ethos Recruitment. Good luck!
Parts Advisor in Oxford employer: Ethos Recruitment Ltd
Contact Detail:
Ethos Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Advisor in Oxford
✨Tip Number 1
Network like a pro! Reach out to your connections in the motor trade and let them know you're on the hunt for a Parts Advisor role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Brush up on your product knowledge and be ready to discuss how you've handled customer queries in the past. We want you to shine when it comes to showcasing your skills and experience.
✨Tip Number 3
Follow up after your interviews! A quick thank-you email can go a long way in leaving a positive impression. It shows you're keen and professional, which is exactly what dealerships are looking for.
✨Tip Number 4
Don't forget to apply through our website! We’ve got loads of opportunities listed, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications with us.
We think you need these skills to ace Parts Advisor in Oxford
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight any previous experience as a Parts Advisor or in a similar role. We want to see how your background aligns with the job description, so don’t hold back on those relevant skills!
Tailor Your Application: Take a moment to customise your application for this specific role. Use keywords from the job description to show us you understand what we’re looking for and how you fit into our team.
Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so make sure your points are easy to read and get straight to the point about your qualifications and enthusiasm for the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the Parts Advisor position. Good luck!
How to prepare for a job interview at Ethos Recruitment Ltd
✨Know Your Parts
Brush up on your product knowledge before the interview. Familiarise yourself with common parts and their specifications, especially those relevant to the dealership's brand. This will help you answer questions confidently and show that you're ready to hit the ground running.
✨Customer Service Focus
Prepare examples of how you've provided excellent customer service in the past. Think about specific situations where you went above and beyond for a customer, as this role heavily relies on strong communication skills and customer interaction.
✨Familiarise with Software
If you're not already familiar with Kerridge/Drive and ETK, take some time to learn the basics. Being able to discuss your experience or understanding of these systems can set you apart from other candidates and demonstrate your readiness for the role.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of your interview. Inquire about the team dynamics, the dealership's approach to customer service, or how they handle supplier relationships. This shows your genuine interest in the position and helps you assess if it's the right fit for you.