Aftersales Advisor / Parts Advisor in Oxford
Aftersales Advisor / Parts Advisor

Aftersales Advisor / Parts Advisor in Oxford

Oxford Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support daily operations in the parts department and assist customers with their needs.
  • Company: Join a dynamic dealership with a focus on customer service and teamwork.
  • Benefits: Enjoy a stable work schedule, competitive pay, and opportunities for growth.
  • Why this job: Be part of a team that drives sales and enhances customer satisfaction.
  • Qualifications: Experience in parts advising or motor trade is preferred but not essential.
  • Other info: Great chance to develop your skills in a fast-paced environment.

The predicted salary is between 24000 - 36000 £ per year.

Hours: Monday-Friday 8am-6pm. Saturdays on Rota.

As a Parts Advisor, you'll ensure smooth daily operations across the parts department, supporting the workshop, retail counter, and trade customers. Using your product knowledge, you'll identify and order parts accurately, provide excellent customer service, and help drive parts sales.

The main duties of the Parts Advisor role include:

  • Assist customers in person and by phone to identify and source parts
  • Conduct stock checks and manage inventory levels

Parts Advisor Skills & Experience:

Experience as a Parts Advisor, ideally in a franchised motor-trade environment, but will consider people from a motor factor background.

To apply for this Parts Advisor position, contact Laura @ Ethos Recruitment. Good luck!

Aftersales Advisor / Parts Advisor in Oxford employer: Ethos Recruitment Ltd

As a Parts Advisor at our dealership, you will be part of a dynamic team that values collaboration and excellence in customer service. We offer a supportive work culture with opportunities for professional growth, ensuring you can develop your skills in the automotive industry. Located in a vibrant area, our dealership provides a unique environment where you can thrive while contributing to the success of our parts department.
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Contact Detail:

Ethos Recruitment Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Aftersales Advisor / Parts Advisor in Oxford

✨Tip Number 1

Network like a pro! Reach out to your connections in the motor trade and let them know you're on the hunt for a Parts Advisor role. You never know who might have the inside scoop on job openings!

✨Tip Number 2

Brush up on your product knowledge! Familiarise yourself with common parts and brands in the industry. This will not only boost your confidence but also impress potential employers during interviews.

✨Tip Number 3

Practice your customer service skills! As a Parts Advisor, you'll be interacting with customers daily. Role-play scenarios with friends or family to get comfortable handling inquiries and providing solutions.

✨Tip Number 4

Don't forget to apply through our website! We make it easy for you to find and apply for the Parts Advisor position. Plus, it shows you're serious about landing the job!

We think you need these skills to ace Aftersales Advisor / Parts Advisor in Oxford

Customer Service
Product Knowledge
Inventory Management
Parts Identification
Sales Skills
Communication Skills
Problem-Solving Skills
Experience in Motor Trade

Some tips for your application 🫡

Show Off Your Experience: Make sure to highlight any relevant experience you have as a Parts Advisor or in the motor trade. We want to see how your background can help us keep our parts department running smoothly!

Be Personable: Since you'll be assisting customers both in person and over the phone, let your personality shine through in your application. We love candidates who can connect with people and provide top-notch customer service!

Detail Your Skills: Don’t forget to mention your product knowledge and any specific skills that relate to inventory management and stock checks. We’re looking for someone who can hit the ground running and help drive our parts sales.

Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get to know you better!

How to prepare for a job interview at Ethos Recruitment Ltd

✨Know Your Parts

Brush up on your product knowledge before the interview. Familiarise yourself with common parts and their functions, especially those relevant to the dealership's brand. This will help you answer questions confidently and show that you're ready to hit the ground running.

✨Customer Service Focus

Prepare examples of how you've provided excellent customer service in the past. Think about specific situations where you helped a customer find the right part or resolved an issue. This will demonstrate your ability to support both retail and trade customers effectively.

✨Inventory Management Insights

Be ready to discuss your experience with stock checks and inventory management. If you've used any specific systems or software, mention them. Showing that you understand the importance of managing inventory levels will impress the interviewer.

✨Ask Smart Questions

Prepare thoughtful questions to ask at the end of the interview. Inquire about the team dynamics, the dealership's approach to customer service, or how they handle parts sourcing. This shows your genuine interest in the role and helps you assess if it's the right fit for you.

Aftersales Advisor / Parts Advisor in Oxford
Ethos Recruitment Ltd
Location: Oxford

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