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- Tasks: Support daily operations in the parts department and assist customers with their needs.
- Company: Join a dynamic dealership in Oxford with a focus on customer service.
- Benefits: Competitive salary up to £32,000 plus OTE of £7,500.
- Why this job: Be part of a team that drives sales and enhances customer satisfaction.
- Qualifications: Experience as a Parts Advisor or in a motor factor environment preferred.
- Other info: Great opportunity for career growth in a supportive environment.
The predicted salary is between 24000 - 32000 £ per year.
Basic Salary: Up to £32,000 pa (DOE) OTE - £7,500 pa
Location: Oxford
Hours: Monday-Friday 8am-6pm. Saturdays on Rota.
As a Parts Advisor, you'll ensure smooth daily operations across the parts department, supporting the workshop, retail counter, and trade customers. Using your product knowledge, you'll identify and order parts accurately, provide excellent customer service, and help drive parts sales. Stock checks, customer follow-ups, and strong supplier relationships will be key to your success.
The main duties of the Parts Advisor role include:
- Assist customers in person and by phone to identify and source parts
- Order parts to specification and check deliveries
- Follow up on order progress and pricing
- Process invoices accurately and handle customer payments
- Conduct stock checks and manage inventory levels
Parts Advisor Skills & Experience:
- Experience as a Parts Advisor, ideally in a franchised motor-trade environment, but will consider people from a motor factor background.
- Strong customer service and communication skills
- Proficient with Kerridge/Drive and ETK
- Eligible to work in the UK
To apply for this Parts Advisor position, contact Laura @ Ethos Recruitment. Good luck!
Parts Advisor in Kidlington employer: Ethos Recruitment Ltd
Contact Detail:
Ethos Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Advisor in Kidlington
✨Tip Number 1
Network like a pro! Reach out to your connections in the motor trade and let them know you're on the hunt for a Parts Advisor role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Brush up on your product knowledge! Familiarise yourself with the parts and systems used in the industry. This will not only boost your confidence but also impress potential employers during interviews.
✨Tip Number 3
Practice your customer service skills! Role-play common scenarios you might face as a Parts Advisor, like handling inquiries or resolving issues. This will help you shine when it comes to demonstrating your abilities in interviews.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to find and apply for the Parts Advisor position. Plus, it shows you're serious about joining the team. Good luck!
We think you need these skills to ace Parts Advisor in Kidlington
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight any previous experience as a Parts Advisor or in a similar role. We want to see how your background aligns with the skills mentioned in the job description, so don’t hold back!
Tailor Your Application: Take a moment to customise your application for this specific role. Use keywords from the job description to show us you understand what we’re looking for and how you fit the bill.
Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so make sure your points are easy to read and get straight to the point about your skills and experiences.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep everything organised and ensures your application gets the attention it deserves!
How to prepare for a job interview at Ethos Recruitment Ltd
✨Know Your Parts
Brush up on your product knowledge before the interview. Familiarise yourself with common parts and their specifications, especially those relevant to the dealership's brand. This will show that you're proactive and ready to hit the ground running.
✨Customer Service Focus
Prepare examples of how you've provided excellent customer service in the past. Think about specific situations where you went above and beyond for a customer, as this role heavily relies on strong communication and service skills.
✨Familiarity with Systems
If you have experience with Kerridge/Drive or ETK, be ready to discuss it. If not, do a bit of research on these systems so you can speak confidently about how you'd adapt to using them in the role.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of your interview. Inquire about the team dynamics, daily challenges, or how success is measured in the parts department. This shows your genuine interest in the position and helps you assess if it's the right fit for you.