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- Tasks: Assist customers with vehicle service needs and manage repair timelines.
- Company: Leading main dealership in West London with a strong reputation.
- Benefits: Competitive salary, commission package, and preferential rates on vehicles.
- Why this job: Join a successful team and develop your career in the automotive industry.
- Qualifications: Experience as a Service Advisor or similar role required.
- Other info: In-house training and excellent career progression opportunities.
The predicted salary is between 36000 - 50000 £ per year.
Our fantastic client, an industry leading main dealership is looking for a high-performing Service Advisor to join their successful Aftersales team. The Service Advisor role comes with a competitive salary of £36,000pa with an excellent commission package of £50,000pa.
This Service Advisor role includes:
- Monday-Friday 8am-6pm, 1 in 4 Saturday mornings.
- Preferential rates on new and used vehicles, parts purchases and servicing across all our franchises.
- Career development opportunities and career progression.
- In-house and manufacturer training.
- £500 colleague referral bonus.
Key Service Advisor Roles and Responsibilities:
- Ensure customers are aware of service and repair work required to their vehicles in a professional manner.
- Advise on timescales and collection arrangements.
- Produce job cards on the in-house computer system.
Minimum Service Advisor Requirements:
- Experience in a similar role, as a Service Admin / Service Advisor or similar.
- Experience with Kerridge/Pinnacle/DRIVE/ONELink.
- An ability to sell additional products and services to customers.
- Experience in using commercial databases.
To apply for this Service Advisor role please contact Laura at Ethos Recruitment.
Service Advisor in Brentford employer: Ethos Recruitment Ltd
Contact Detail:
Ethos Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor in Brentford
✨Tip Number 1
Network like a pro! Reach out to your contacts in the automotive industry, especially those who have experience in main dealerships. A friendly chat can lead to insider info about job openings that might not even be advertised yet.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of service processes and customer service skills. We recommend practising common interview questions related to the Service Advisor role so you can showcase your expertise confidently.
✨Tip Number 3
Don’t forget to highlight your experience with systems like Kerridge or Pinnacle during interviews. We want to see how you can hit the ground running, so make sure to mention any relevant software skills you have!
✨Tip Number 4
Apply through our website for the best chance at landing the job! We love seeing applications directly from candidates who are eager to join our team, so don’t hesitate to submit your details and show us what you've got.
We think you need these skills to ace Service Advisor in Brentford
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your previous experience in a main dealership setting. We want to see how your background aligns with the Service Advisor role, so don’t hold back on those relevant skills!
Tailor Your Application: Take a moment to customise your application for this specific role. Mention the tools you’ve used like Kerridge or Pinnacle, and how they’ve helped you excel in your previous positions. We love seeing that attention to detail!
Be Professional Yet Approachable: In your written application, strike a balance between professionalism and friendliness. As a Service Advisor, you’ll be the face of our dealership, so let your personality shine through while keeping it professional.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Ethos Recruitment Ltd
✨Know Your Stuff
Make sure you brush up on your knowledge of the automotive industry and the specific dealership's services. Familiarise yourself with common service and repair work, as well as the software they use like Kerridge or Pinnacle. This will show that you're not just interested in the role, but that you’re ready to hit the ground running.
✨Showcase Your Experience
Since they’re looking for someone with main dealership experience, be prepared to discuss your previous roles in detail. Highlight specific situations where you successfully advised customers or handled service requests. Use examples that demonstrate your ability to sell additional products and services, as this is a key part of the job.
✨Practice Your Communication Skills
As a Service Advisor, you'll need to communicate effectively with customers and colleagues. Practice explaining complex information in a simple way. You might even want to role-play with a friend to get comfortable discussing service options and timescales clearly and professionally.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you determine if it’s the right fit for you.
