Aftersales Advisor / Parts Advisor
Aftersales Advisor / Parts Advisor

Aftersales Advisor / Parts Advisor

Full-Time 32000 - 40000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Ensure smooth operations in the parts department and provide top-notch customer service.
  • Company: Join a reputable dealership with a focus on teamwork and customer satisfaction.
  • Benefits: Competitive salary, bonus potential, and a supportive work environment.
  • Why this job: Be part of a dynamic team and help customers find the right parts.
  • Qualifications: Strong product knowledge and excellent communication skills required.
  • Other info: Opportunity for career growth in a thriving automotive industry.

The predicted salary is between 32000 - 40000 £ per year.

All the relevant skills, qualifications and experience that a successful applicant will need are listed in the following description.

Basic Salary: Up to £32,000 pa (DOE) + OTE - £7,500 pa

Location: Oxford

Hours: Monday-Friday 8am-6pm. Saturdays on Rota.

As a Parts Advisor, you'll ensure smooth daily operations across the parts department, supporting the workshop, retail counter, and trade customers. Using your product knowledge, you'll identify and order parts accurately, provide excellent customer service, and help drive...

Aftersales Advisor / Parts Advisor employer: Ethos Recruitment Ltd

As an esteemed employer in the automotive sector, we pride ourselves on fostering a collaborative and dynamic work environment in Oxford. Our commitment to employee development is reflected in our comprehensive training programmes and clear career progression paths, ensuring that every team member can thrive and grow within the company. With competitive salaries and a supportive culture, we offer a rewarding workplace where your contributions truly matter.
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Contact Detail:

Ethos Recruitment Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Aftersales Advisor / Parts Advisor

✨Tip Number 1

Network like a pro! Reach out to people in the automotive industry, especially those working in dealerships. A friendly chat can lead to insider info about job openings that aren't even advertised yet.

✨Tip Number 2

Prepare for the interview by brushing up on your product knowledge. Make sure you can confidently discuss parts and their applications. This will show you're not just another candidate but someone who genuinely understands the role.

✨Tip Number 3

Practice your customer service skills! Role-play common scenarios you might face as a Parts Advisor. Being able to demonstrate your ability to handle customer queries effectively can really set you apart.

✨Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.

We think you need these skills to ace Aftersales Advisor / Parts Advisor

Product Knowledge
Customer Service
Parts Identification
Order Management
Communication Skills
Attention to Detail
Time Management
Teamwork
Problem-Solving Skills
Sales Skills

Some tips for your application 🫡

Show Off Your Product Knowledge: Make sure to highlight your understanding of parts and products in your application. We want to see how you can use that knowledge to support our workshop and customers effectively.

Tailor Your CV: Don’t just send a generic CV! We love it when applicants customise their CVs to match the job description. Focus on your relevant experience and skills that align with the Parts Advisor role.

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how your previous experiences make you the perfect fit for our team at StudySmarter.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from us!

How to prepare for a job interview at Ethos Recruitment Ltd

✨Know Your Parts Inside Out

Make sure you brush up on your product knowledge before the interview. Familiarise yourself with the parts commonly used in the industry and be ready to discuss how you would identify and order them accurately. This will show that you're not just a candidate, but someone who genuinely understands the role.

✨Customer Service is Key

As a Parts Advisor, excellent customer service is crucial. Prepare examples from your past experiences where you've gone above and beyond for customers. Think about how you can demonstrate your ability to handle queries and resolve issues effectively during the interview.

✨Show Your Team Spirit

The role involves supporting both the workshop and retail counter, so highlight your teamwork skills. Be ready to share instances where you've collaborated with others to achieve a common goal. This will illustrate that you can contribute positively to the department's daily operations.

✨Ask Insightful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the dealership's approach to customer service or how they manage inventory. This shows your interest in the role and helps you gauge if it's the right fit for you.

Aftersales Advisor / Parts Advisor
Ethos Recruitment Ltd

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