At a Glance
- Tasks: Provide friendly customer service and support in our zero-waste shop and café.
- Company: Join a passionate team at a sustainable, plastic-free shop with an in-house café.
- Benefits: Enjoy competitive pay, flexible hours, free food, and employee discounts.
- Other info: Great opportunities for learning and growth in a values-driven workplace.
- Why this job: Make a positive impact on the environment while gaining valuable skills.
- Qualifications: A friendly attitude and interest in sustainability; retail experience is a plus.
The predicted salary is between 13 - 16 £ per hour.
We are seeking a friendly, reliable Shop Assistant to join our zero-waste, plastic-free shop with an in-house café. This is a varied, customer-facing role ideal for someone passionate about sustainability, community, and ethical retail.
Key Responsibilities:
- Provide warm, helpful customer service in both the shop and café area.
- Support customers with refill systems, weighing containers, and product queries.
- Operate the EPOS/till system and handle payments.
- Replenish stock, rotate products, and maintain attractive low-waste displays.
- Assist with deliveries and stock checks.
- Prepare and serve hot and cold drinks in the in-house café.
- Clear tables, wash dishes, and keep café and shop areas clean and welcoming.
- Follow food safety, hygiene, and health & safety procedures.
- Act as an ambassador for zero-waste and plastic-free living.
About You:
- Customer-focused with a friendly, positive attitude.
- Interested in zero-waste, plastic-free, and sustainable living.
- Comfortable multitasking across retail and café settings.
- Reliable, punctual, and flexible.
- Able to work independently and as part of a small team.
- Awareness of food hygiene standards.
Desirable (but not essential):
- Retail or café experience.
- Barista or food service experience.
- EPOS/till experience.
- Experience of posting on Social Media.
- Certification in food hygiene (can be obtained after appointment).
What We Offer:
- A friendly, values-driven workplace.
- Training in zero-waste systems and café skills.
- A varied role with opportunities to learn and grow.
- The chance to make a positive environmental impact.
To apply: Please submit your CV via Indeed or email.
Job Type: Part-time
Pay: From £13.45 per hour
Expected hours: No more than 16 per week
Benefits:
- Discounted or free food.
- Employee discount.
- Employee mentoring programme.
- Flexitime.
- Free parking.
- On-site parking.
- Sick pay.
- Store discount.
Work Location: In person
Shop Assistant in Castlereagh employer: Ethical Weigh Cooperative
Join our vibrant team at a zero-waste, plastic-free shop where your passion for sustainability and community can truly shine. We offer a friendly, values-driven workplace with flexible hours, opportunities for personal growth, and the chance to make a meaningful environmental impact while enjoying employee discounts and mentoring programmes. If you're looking for a rewarding role that aligns with your values, this is the perfect place for you.
StudySmarter Expert Advice🤫
We think this is how you could land Shop Assistant in Castlereagh
✨Tip Number 1
Get to know the shop and café vibe before your interview! Pop in, chat with the staff, and soak up the atmosphere. This will not only help you feel more comfortable but also show your genuine interest in their zero-waste mission.
✨Tip Number 2
Practice your customer service skills! Think about how you'd handle different scenarios, like helping a customer with refill systems or answering product queries. Being prepared will make you shine during the interview.
✨Tip Number 3
Show off your passion for sustainability! Be ready to share why zero-waste and plastic-free living matter to you. This will resonate with the team and demonstrate that you're not just looking for any job, but this specific role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining our community-focused team right from the start.
We think you need these skills to ace Shop Assistant in Castlereagh
Some tips for your application 🫡
Show Your Passion for Sustainability:When writing your application, let us know why you're passionate about zero-waste and plastic-free living. Share any personal experiences or initiatives you've been involved in that align with our values.
Tailor Your CV:Make sure your CV highlights relevant experience, especially in customer service or retail. We want to see how your skills can contribute to our friendly shop and café environment.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure to communicate your qualifications and enthusiasm without unnecessary fluff.
Include Referees:Don’t forget to provide contact details for two referees! This is important for us to get a sense of your reliability and work ethic, so choose people who can vouch for your skills and character.
How to prepare for a job interview at Ethical Weigh Cooperative
✨Know Your Stuff About Sustainability
Make sure you brush up on your knowledge of zero-waste and plastic-free living. Be ready to discuss why these values matter to you and how they align with the shop's mission. Showing genuine passion for sustainability will definitely impress the interviewers.
✨Show Off Your Customer Service Skills
Since this role is all about providing warm, helpful customer service, think of examples from your past experiences where you've gone above and beyond for a customer. Practice articulating these stories clearly so you can demonstrate your friendly attitude and reliability.
✨Get Familiar with the EPOS System
If you have any experience with EPOS or till systems, be sure to mention it! If not, do a bit of research on how they work. Being able to show that you're comfortable handling payments and operating the till will give you an edge in the interview.
✨Prepare Questions to Ask
Interviews are a two-way street, so come prepared with questions about the shop's operations, team dynamics, or training opportunities. This shows your interest in the role and helps you gauge if it's the right fit for you.
