At a Glance
- Tasks: Welcome guests, scan tickets, and ensure a smooth entry experience at Battersea Park Fireworks.
- Company: Join the team behind one of London's most exciting annual events!
- Benefits: Be part of an unforgettable celebration and gain valuable experience in event management.
- Other info: Perfect opportunity for high school and college students looking to earn and have fun!
- Why this job: Make a positive impact on thousands of visitors and create lasting memories.
- Qualifications: Customer service skills and a friendly, confident attitude are essential.
The predicted salary is between 38250 - 46750 £ per year.
We’re looking for energetic, confident, and enthusiastic team members to be part of one of London’s most exciting events of the year - Battersea Park Fireworks! As an annual highlight in London’s events calendar, Battersea Park Fireworks attracts thousands of visitors for an unforgettable evening of spectacular fireworks, incredible atmosphere, and Bonfire Night celebrations. Renowned as one of the UK’s most impressive fireworks displays, it’s an event you won’t want to miss.
Roles and Responsibilities:
- Gates Team: As a member of our Gates Team, you’ll be the friendly face that welcomes thousands of visitors as they arrive at Battersea Park Fireworks! You’ll play a key role in setting the tone for an incredible evening, ensuring every guest feels welcomed, informed, and ready to enjoy the celebrations.
- Typical duties may include:
- Ticket scanning - ensuring tickets are scanned correctly and supporting guests with any technical issues, ensuring a quick and seamless entry experience.
- Guest welcome & way-finding - greeting attendees with warmth, offering clear directions, and helping everyone find their way into the event.
- Customer service - answering questions about the event, facilities, and transport with confidence, clarity, and a friendly attitude.
- Crowd support & safety - supporting the safe and steady movement of attendees through the gates while helping to maintain a welcoming environment.
- Queue management - keeping queues organised and flowing smoothly, ensuring guests enjoy an efficient and positive arrival.
- Problem-solving - identifying and reporting issues early, assisting visitors who need extra support, and staying calm and solution-focused in a busy environment.
- Teamwork - working closely with Supervisors, Managers and fellow team members to deliver a consistent, professional, and high-quality visitor experience.
- Visitor experience - going the extra mile to ensure every guest feels welcomed and supported.
Requirements:
- Previous gates / ticket scanning or similar experience is desirable.
- You must have brilliant customer service skills.
- Enthusiastic, polite and super confident.
- A loud voice will be handy.
Candidate requirements:
- You must be a UK resident or have the right to work in the UK.
- You must be able to provide at least two references from previous employers.
Gates Team - Battersea Fireworks (Saturday 7th November - Sunday 8th November 2026) in London employer: Ethical Staffing
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