At a Glance
- Tasks: Engage with the public, provide bus information, and promote sustainable travel.
- Company: Bristol City Council, committed to enhancing public transport.
- Benefits: Earn £15.21 per hour and gain valuable customer service experience.
- Other info: Join the waiting list for potential opportunities at a major city event.
- Why this job: Be part of a team making a real difference in your community.
- Qualifications: Customer service experience and a friendly, proactive attitude.
The predicted salary is between 15.21 - 15.21 £ per hour.
We are currently fully staffed for this event. However, should you like to be considered should any spaces arise, you can join our waiting list.
Please note: Spaces may become available closer to the event, and we will be in touch if we can proceed with your application. Joining the waiting list does not guarantee a space in the team, but it gives you priority if additional opportunities arise.
Location: Broadmead, Bristol City Centre, BS1
Dates: Tuesday 25th August - Saturday 12th September 2026
Event Type: Multiple Day Event
Shifts: 08:00 - 19:00 or 13:00 - 19:00 (approx)
Rate of pay: £15.21 per hour (£13.57 + £1.64 holiday pay)
About: We are joining Bristol City Council as Travel Advisors, forming part of a team giving bus information in Broadmead over a three-week period as major changes occur which will change numerous bus routes passing through the city centre.
Roles and Responsibilities:
- This will involve speaking to members of the public face-to-face, providing timetable information, directing people to bus stops and potentially distributing free bus tickets.
- This role requires confident & pro-active communication with the general public. Successful applicants will be comfortable approaching members of the public and initiating conversation.
- Alongside this work, you can give out information encouraging people to travel in a more sustainable way. You will be working alongside Bristol City Council staff who can provide additional expertise.
- You must be able to commit to at least one shift on Tues 25th, Weds 26th or Thurs 27th August as there will be training sessions running on these days. We will request availability from you for the other dates. You do not need to be able to work all of the days of the event although a good availability across the event will be required.
The key elements of this role are:
- Speaking to the public on the street, often during busy travel times.
- Giving accurate information about changes to bus services.
- Accurately recording queries and contact details, as appropriate.
- Promoting sustainable travel initiatives in a variety of mediums to the public.
Requirements Skills and Experience:
- You must have previous customer service experience.
- We welcome applications from those with transport experience.
- We will be prioritising local applicants who are familiar with central Bristol.
Accessibility: This role will require standing for extended periods of time and you will need to be comfortable working in spaces which can be busy with members of the public.
Candidate requirements:
- You must be a UK resident or have the right to work in the UK.
- You must be able to provide at least two references from previous employers.
Travel Advisor - Bristol City Council (Tuesday 25th August - Saturday 12th September 2026) employer: Ethical Staffing
As a Travel Advisor with Bristol City Council, you will be part of a dynamic team dedicated to enhancing public transport awareness in the heart of Bristol. Our work culture promotes community engagement and sustainability, offering you the chance to make a meaningful impact while developing your customer service skills. With competitive pay and the opportunity to work alongside experienced council staff, this role provides a unique platform for personal growth and professional development in a vibrant city environment.
StudySmarter Expert Advice🤫
We think this is how you could land Travel Advisor - Bristol City Council (Tuesday 25th August - Saturday 12th September 2026)
✨Get Involved in Local Travel Events
Dive into local travel fairs and tourism expos happening in your area. These events are a fantastic way to meet industry professionals, learn about seasonal hiring, and even snag temporary roles on the spot. Don't forget to bring those business cards!
✨Join Travel and Tourism Groups
Connect with travel and tourism communities on platforms like Facebook or Meetup. These groups often share job opportunities and insider tips on temp roles. Plus, engaging with like-minded people can lead to recommendations directly at companies like Ethical Staffing.
✨Showcase Your Travel Experience
Create a highlight reel of your travel experiences on a personal blog or social media. Show off your passion for the industry and your knowledge about popular destinations. A strong online presence can get you noticed by temp employers looking for enthusiastic candidates!
✨Apply Through Our Website
We urge you to check out our website for temp roles at great companies like Ethical Staffing. It's where you can find the most up-to-date listings, and applying directly through us often gets your application in front of the right people!
We think you need these skills to ace Travel Advisor - Bristol City Council (Tuesday 25th August - Saturday 12th September 2026)
Some tips for your application 🫡
Show Off Your Travel Savvy:In the travel and tourism industry, it's important to highlight any personal travel experiences or knowledge of different destinations. We want to see how your adventures have shaped your understanding of the industry, so weave those stories into your CV and cover letter!
Highlight Relevant Certifications:If you’ve got any travel-related qualifications, like a Certificate in Travel and Tourism or First Aid training, make sure to include them. These show that you’re not just passionate, but also equipped with the know-how to handle various situations in a temporary role at Ethical Staffing.
Flexibility is Key:Since this is a temporary position, it's a good idea to emphasise your availability and flexibility in your application. Make it clear that you're ready to jump in and take on different tasks, whether it's helping with bookings or providing excellent customer service.
Tailor Your Experience to the Role:Connect your skills and any previous roles to what Ethical Staffing is looking for. Use the language from the job description to mirror their needs in your application. This helps you stand out as a candidate who’s not just interested but is also the perfect fit for this temporary gig!
How to prepare for a job interview at Ethical Staffing
✨Showcase Your Customer Service Skills
In the travel and tourism industry, your ability to connect with customers is key. Think of specific examples or experiences where you went above and beyond for a customer. This not only shows your skills but also reflects your genuine passion for helping others enjoy their travels.
✨Knowledge of Travel Trends and Destinations
Get clued up on popular destinations, emerging trends like eco-tourism, or travel technology that's making waves. Being able to discuss these topics during your interview with Ethical Staffing will not only impress them but will demonstrate that you're proactive and engaged with the industry.
✨Emphasise Your Adaptability
Since this is a temporary role, flexibility and adaptability are crucial. Be ready to share examples of times you've quickly adapted to changing situations or customer needs. This will show that you can handle the dynamic nature of the tourism sector.
✨Prepare for Scenario-Based Questions
Expect interviewers to throw some real-world scenarios your way, especially in customer service settings. Practise answering how you would handle an upset customer or plan an itinerary on short notice. This shows your thought process and problem-solving ability right on the spot!
