Vice President, Emerging Risks, Analytics and Process Risk Reduction - Operational Risk

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With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let\’s lead the way together.

The Global Risk & Compliance Organization (GRC) is an independent risk management function, led by the Chief Risk Officer, with the objective of ensuring that American Express operates in a safe, sound, and fully compliant manner with all applicable regulatory expectations. GRC creates and maintains the overall risk management framework, performs independent risk management assessments, and monitors applicable risks.

Colleagues at GRC are passionate about our dedication to drive the Company’s goals of growth and progress by crafting a culture of risk awareness and proactivity around regulatory matters.

The Operational Risk Management (ORM) team facilitates and monitors the implementation of effective operational risk management programs throughout the company, and is responsible for risk ownership throughout business units, products, and processes.

The objective of the Operational Risk Management (ORM) Process Risk Reduction team is to address identified systemic operational risks, to ensure the integrity and efficiency of business processes, and maintain the alignment of risk reduction efforts through well-executed risk mitigation and remediations activities.

Operational Risk Management (ORM) is looking for a Vice President of Process Risk Reduction to lead a diverse team of high-performing professionals focused on identifying emerging risks, performing analytics and reporting and ensuring effective operational risk management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.

The VP, Emerging Risks, Analytics & Process Risk Reduction will:

• Identify emerging risks by scanning the external and internal environment to identify new and evolving risks that could impact the enterprise’s operations
• Lead the development and use of sophisticated risk analytics models and tools to predict and quantify operational risks; supervise risk trends using analytics and data sources to track trends and assess potential impacts to the organization
• Develop and monitor key risk indicators (KRIs), key performance indicators (KPIs) and operational risk metrics to assess risk exposure
• Provide forward looking insights and strategic recommendations based on analytics to prepare the bank for long-term risk scenarios
• Collaborate with other business units to develop and implement control measures to mitigate identified risks, ensuring a proactive rather than reactive approach
• Identify systemic operational risks and prioritize them based on their potential impact on the enterprise
• Establish enterprise priorities for proactive risk reduction; manage and allocate a central pool of resources effectively to target interventions in high-risk areas identified within the BU
• Regularly monitor the execution of controls within business processes and conduct reviews of the control inventory to ensure they are effective and aligned with risk appetite
• Communicate progress and effectiveness of risk reduction initiatives to senior management and ensure alignment with the enterprise risk framework
• Stay connected with external experts and industry forums to keep up with best practices and peer developments and stay updated on emerging regulatory changes

Qualifications

• Experience in operational risk management (e.g., within Risk and/or Internal Audit function) and has a deep understanding of operational risk frameworks and regulatory requirements for larger financial institutions
• Experience in a G-SIB or large financial institution preferred due to unique regulatory, operational and financial risks such institutions face
• Leadership in analytics and risk quantification – demonstrated expertise in leading teams that utilize advanced analytics, statistical models and data-driven techniques to measure and assess risk
• Strong understanding of the financial sector’s regulatory environment (e.g., Basel III, Dodd-Frank, BCBS principles) and its implications for operational risk management
• Understanding of global risks including international markets, geopolitical risks and global macroeconomic trends
• Demonstrated history and ability to manage large teams, spread over geographies and with varying backgrounds
• Excellent communication and interpersonal skills, with an ability to interact and acquire buy-in from senior BU/tech counterparts

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

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