Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead product governance initiatives and ensure compliance across global marketing activities.
- Company: Join American Express, a leader in innovation with a rich 175-year history.
- Benefits: Enjoy competitive salaries, flexible working, and comprehensive health benefits.
- Why this job: Make a real impact while developing your leadership skills in a dynamic environment.
- Qualifications: Experience in risk management, strong analytical skills, and excellent communication abilities.
- Other info: Collaborative culture with opportunities for career growth and personal development.
The predicted salary is between 36000 - 60000 £ per year.
Work Location Options: Hybrid
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
The Manager, Product Governance position is part of the Global Network Services (GNS) business within the Global Merchant & Network Services business group. The GNS business drives scale and relevance for the enterprise by bringing on and managing financial institutions that issue and/or acquire on the American Express network. The business manages American Express's presence in over 110 countries and territories through over 240 financial institution partners and is a driver of innovation for the company through the products and services it regularly introduces to the Network.
Through the GNS partnerships we can offer exciting and innovative products and benefits in GNS countries, improving merchant coverage, strengthening the value proposition, and amplifying the American Express brand.
The GNS Product, Marketing and Global Businesses (PMGB) team is a dynamic global marketing organisation with responsibility to deliver:
- Product & Product Marketing: competitive product strategy and product & campaign delivery in GNS countries
- Partner & Customer Experience: infrastructure for value add and compliant experiences
- Brand Management: Protect and engage Amex Brand; increase Amex and GNS Brand awareness in GNS countries
- Global Businesses: Grow the GNS Supply Chain Solutions B2B business
The successful candidate will report to the VP, Central Marketing & Benefits and will work across GNS Marketing teams and key partner teams (Business Development, Compliance & Control Management) leading a range of product governance initiatives.
How will you make an impact in this role?
- Develop controls for Business Operations Policy (BOP) and a robust policy monitoring program to ensure ongoing compliance (throughout the Product & Marketing lifetime) with the BOP/AXP Policies
- Deploy risk and governance related training to colleagues and manage periodic refresh.
- Evolve PMGB frameworks, policies, and standards aligning with Enterprise risk standards
- Own PMGB governance. Uplift E2E procedures and systems, as required, to ensure effective and efficient management of global product and marketing activities
- Oversee operational risk events (OREs and corrective action plans (CAPs) related to product to ensure efficient and speedy resolution in line with policy and standards
- Own, support or manage other GNS Governance, Regulatory or Change Management Programs as required
- Build and maintain strong relationships across a range of stakeholder teams including Business Development, Regional Marketing, Control Management, and Network Policy team
- Become subject matter expert and champion the regulatory & control agenda across GNS UK
- Drive collaboration across the Enterprise (ICS/USCS) on compliance and regulatory activities
Minimum Qualifications
- Experience in audits, governance, risk management, controls, and/or payments industry expertise
- Proven ability to work autonomously and adjust quickly to shifting priorities, multiple demands, ambiguity, and rapid change
- Strong project management for delivering results in complex and highly matrixed organizations
- Problem solver and agile decision-maker with solid analytical skills
- Knowledge of AXP policies and procedures (e.g., AEMP54, PRSA, SOPs) preferred
- Understanding of governance concepts and programs, protocol and tools
- Analytical mindset: Strong analytical and problem-solving skills with a proactive approach to resolving issues and implementing process improvements
- Excellent interpersonal and collaboration skills
- Resilient team player with ability to influence and develop relationships with leaders, peers, and control and compliance teams
- Strong communication and presentation skills allowing for clear and appropriate messaging for multiple levels/audiences
- Effective time management skills and ability to balance priorities
Benefits
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
- Competitive base salaries
- Bonus incentives
- Support for financial-well-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
Employment eligibility to work with American Express in the UK is required as the company will not pursue visa sponsorship for these positions. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
Manager, Risk Management in London employer: Ethica Consulting
Contact Detail:
Ethica Consulting Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Manager, Risk Management in London
✨Tip Number 1
Network like a pro! Reach out to current employees at American Express on LinkedIn. Ask them about their experiences and any tips they might have for landing the Manager, Risk Management role. Personal connections can give you an edge!
✨Tip Number 2
Prepare for the interview by diving deep into American Express's values and recent initiatives. Show us that you’re not just another candidate; you’re genuinely interested in how you can contribute to their mission and culture.
✨Tip Number 3
Practice your STAR technique for answering behavioural questions. We want to hear about specific situations where you've demonstrated your skills in risk management and governance. Be ready to impress us with your problem-solving prowess!
✨Tip Number 4
Don’t forget to follow up after your interview! A simple thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in the interviewers' minds. Plus, it’s a great chance to reiterate why you’re the perfect fit!
We think you need these skills to ace Manager, Risk Management in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Manager, Risk Management role. Highlight your experience in audits, governance, and risk management, as these are key areas for us at American Express.
Showcase Your Skills: Don’t just list your skills; demonstrate them! Use specific examples from your past work that show how you’ve tackled complex projects or improved processes. We love seeing problem solvers in action!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon where possible. We appreciate a well-structured application that’s easy to read and understand.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows your enthusiasm for joining Team Amex!
How to prepare for a job interview at Ethica Consulting
✨Know Your Risk Management Stuff
Make sure you brush up on your knowledge of risk management principles and practices. Familiarise yourself with American Express's policies, especially those related to governance and compliance. Being able to discuss these confidently will show that you're serious about the role.
✨Showcase Your Analytical Skills
Prepare examples that highlight your analytical mindset and problem-solving abilities. Think of situations where you've successfully navigated complex issues or implemented process improvements. This will demonstrate your capability to handle the challenges of the Manager, Risk Management position.
✨Build Relationships in Your Answers
Since this role involves collaboration across various teams, be ready to discuss how you've built strong relationships in previous roles. Share specific examples of how you've influenced stakeholders or worked with cross-functional teams to achieve common goals.
✨Practice Your Communication Skills
Given the importance of clear messaging in this role, practice articulating your thoughts clearly and concisely. You might want to prepare a few key points about your experience and how it aligns with the job description, so you can communicate effectively during the interview.
