Manager, GMNS Customer Journeys (Disputes) in London
Manager, GMNS Customer Journeys (Disputes)

Manager, GMNS Customer Journeys (Disputes) in London

London Full-Time 42000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Enhance customer experiences and execute service strategies within the GMNS team.
  • Company: Leading financial services company in Greater London.
  • Benefits: Hybrid working model, competitive salary, and comprehensive employee benefits.
  • Why this job: Make a real impact on customer journeys and collaborate with diverse teams.
  • Qualifications: Experience in managing digital products and strong collaboration skills.
  • Other info: Opportunity to support overall well-being in a dynamic work environment.

The predicted salary is between 42000 - 60000 £ per year.

A leading financial services company in Greater London seeks a Manager of GMNS Customer Journeys to enhance customer experiences and execute service strategies within the GMNS team. The ideal candidate will manage digital products and collaborate with cross-functional teams while ensuring compliance and delivering value. The role offers a hybrid working model, competitive salary, and a range of employee benefits to support overall well-being.

Manager, GMNS Customer Journeys (Disputes) in London employer: Ethica Consulting

As a leading financial services company in Greater London, we pride ourselves on fostering a dynamic work culture that prioritises employee well-being and professional growth. Our hybrid working model allows for flexibility, while our competitive salary and comprehensive benefits package ensure that our team members feel valued and supported in their roles. Join us to be part of a collaborative environment where your contributions directly enhance customer experiences and drive meaningful change.
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Contact Detail:

Ethica Consulting Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Manager, GMNS Customer Journeys (Disputes) in London

✨Tip Number 1

Network like a pro! Reach out to people in the financial services sector, especially those working in customer journeys or digital products. A friendly chat can open doors and give you insights that might just land you that interview.

✨Tip Number 2

Showcase your skills! When you get the chance to meet potential employers, be ready to discuss how you've enhanced customer experiences in the past. Use specific examples that highlight your ability to manage projects and collaborate with teams.

✨Tip Number 3

Prepare for the interview by researching the company’s service strategies. Understand their digital products and think about how you can contribute to their goals. This will show them you're genuinely interested and ready to hit the ground running.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.

We think you need these skills to ace Manager, GMNS Customer Journeys (Disputes) in London

Customer Experience Management
Digital Product Management
Cross-Functional Collaboration
Service Strategy Execution
Compliance Management
Value Delivery
Hybrid Working Model Adaptability
Employee Benefits Knowledge

Some tips for your application 🫡

Tailor Your CV: Make sure your CV speaks directly to the job description. Highlight your experience in managing digital products and working with cross-functional teams, as these are key for the Manager of GMNS Customer Journeys role.

Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for enhancing customer experiences. Share specific examples of how you've executed service strategies in the past to show us what you can bring to the table.

Showcase Your Compliance Knowledge: Since compliance is crucial in financial services, make sure to mention any relevant experience or knowledge you have in this area. We want to see that you understand the importance of delivering value while adhering to regulations.

Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get to know you better!

How to prepare for a job interview at Ethica Consulting

✨Know the Company Inside Out

Before your interview, make sure you research the financial services company thoroughly. Understand their values, mission, and recent developments in the industry. This will not only help you answer questions more effectively but also show that you're genuinely interested in the role.

✨Showcase Your Customer Journey Expertise

Prepare to discuss your experience with enhancing customer experiences and executing service strategies. Think of specific examples where you've successfully managed digital products or collaborated with cross-functional teams. This will demonstrate your capability to excel in the Manager of GMNS Customer Journeys role.

✨Be Ready for Compliance Questions

Since compliance is crucial in financial services, be prepared to discuss how you've ensured compliance in previous roles. Have examples ready that highlight your attention to detail and understanding of regulatory requirements, as this will be key in delivering value in the position.

✨Ask Insightful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the company's approach to customer journeys, or how they measure success in this role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.

Manager, GMNS Customer Journeys (Disputes) in London
Ethica Consulting
Location: London
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  • Manager, GMNS Customer Journeys (Disputes) in London

    London
    Full-Time
    42000 - 60000 £ / year (est.)
  • E

    Ethica Consulting

    50-100
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