Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead innovation in FinTech and create impactful digital payment solutions.
- Company: Join American Express, a leader in financial services with a rich history of innovation.
- Benefits: Enjoy competitive salary, flexible working, and comprehensive health benefits.
- Why this job: Shape the future of digital experiences using AI and data-driven strategies.
- Qualifications: Experience in product management and a passion for emerging technologies.
- Other info: Collaborative environment with opportunities for career growth and development.
The predicted salary is between 36000 - 60000 £ per year.
Work Location Options: Hybrid. At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviours, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
How will you make an impact in this role? Digital Labs is a high impact group within American Express with a mission to build on Amex's legacy of reinvention to lead innovation in FinTech and create products that make a difference in our customers' lives. Our team focuses on crafting leading digital payment solutions, using our world-class servicing network and lifestyle assets to deliver outstanding digital experiences, and thinking entrepreneurially about emerging technologies to help drive new opportunities for American Express. As a Product Manager in the team, you will work with colleagues in the U.S and U.K in shaping how we leverage AI and data to drive a more personalized and engaging user experience. Your focus will be on ensuring that the recommendation engine meets our business goals and provides an optimal customer experience across multiple products, while working closely with cross-functional teams to monitor performance, refine models, and drive data-driven enhancements. This is a highly collaborative and cross-functional role, working in close partnership with key partners in Engineering, Decision Science, Ventures, as well as Labs Business Development & Product Enablement teams.
Responsibilities
- Proficient understanding of artificial intelligence and machine learning concepts, with hands-on experience in applying these technologies to product development.
- Demonstrated track record of successfully implementing personalization strategies in digital products or services, utilizing AI-driven algorithms to enhance user experience and engagement.
- Strong analytical skills, capable of interpreting data insights to inform product decisions and optimize algorithms for personalized recommendations.
- Experience working cross-functionally with engineering, data science, and business teams to translate business objectives into technical requirements for AI-powered features.
- Excellent communication skills with the ability to articulate complex technical concepts to non-technical stakeholders and collaborate effectively in a fast-paced, agile environment.
Minimum Qualifications
- Experience working as a senior product manager (or equivalent) with team leadership responsibilities in a forward-thinking, fast-paced team environment.
- Experience in product development using Agile principles in partnership with engineering teams.
- Experience in using traditional AI/ML models to drive a new product/solution in the product development lifecycle.
- Proven ability to track and successfully complete complex programs/projects on time, while keeping all stakeholder groups informed and satisfied.
- Passionate and highly experienced about emerging technology and AI able to succinctly describe the latest trends and provide thought leadership on their relevance to American Express.
- Experience of using a structured approach to innovate new products that successfully meet the needs of the identified target audience.
- Experience with data and analytics to drive decision making and product improvement.
- Ability to communicate effectively at all levels, including concise verbal and written executive-level communications.
- Demonstrated ability to work in a highly collaborative environment with heavy emphasis on partnership.
- Demonstrate leadership and organizational skills.
- Evidence of managing a creative, innovative set of AI products and teams focused on the delivery of strategic priorities.
- Basic statistics skills acquired through academic study (i.e. math, computer science, engineering, economics, physics) or comparable work experience.
Employment eligibility to work with American Express in the UK is required as the company will not pursue visa sponsorship for these positions.
Benefits
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
- Competitive base salaries.
- Bonus incentives.
- Support for financial well-being and retirement.
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location).
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need.
- Generous paid parental leave policies (depending on your location).
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location).
- Free and confidential counseling support through our Healthy Minds program.
- Career development and training opportunities.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
Manager-Digital Product Management in London employer: Ethica Consulting
Contact Detail:
Ethica Consulting Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Manager-Digital Product Management in London
✨Tip Number 1
Network like a pro! Reach out to current employees at American Express on LinkedIn. Ask them about their experiences and any tips they might have for landing a role in Digital Product Management. Personal connections can make all the difference!
✨Tip Number 2
Prepare for your interviews by brushing up on AI and machine learning concepts. Be ready to discuss how you've applied these in past roles. Show us that you can translate complex ideas into simple terms – it’s key for collaborating with cross-functional teams!
✨Tip Number 3
Don’t just focus on your technical skills; highlight your leadership experience too! Share examples of how you've led teams or projects, especially in fast-paced environments. We want to see your ability to drive innovation and inspire others.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows your genuine interest in being part of Team Amex. Let’s make an impact together!
We think you need these skills to ace Manager-Digital Product Management in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Manager-Digital Product Management role. Highlight your experience with AI and machine learning, as well as any successful product management projects you've led. We want to see how your skills align with our mission at American Express!
Showcase Your Collaboration Skills: Since this role involves working closely with cross-functional teams, be sure to mention any experiences where you've successfully collaborated with engineering, data science, or business teams. We love seeing examples of teamwork in action!
Be Data-Driven: Demonstrate your analytical skills by including specific examples of how you've used data to inform product decisions. Whether it's optimising algorithms or enhancing user experiences, we want to know how you've leveraged data in your past roles.
Apply Through Our Website: Don't forget to submit your application through our official website! This ensures that your application gets to the right people and helps us keep track of all candidates. Plus, it’s super easy to do!
How to prepare for a job interview at Ethica Consulting
✨Know Your AI and ML Stuff
Make sure you brush up on your understanding of artificial intelligence and machine learning concepts. Be ready to discuss how you've applied these technologies in product development, especially in personalisation strategies. This will show that you’re not just familiar with the buzzwords but can actually implement them.
✨Showcase Your Analytical Skills
Prepare to demonstrate your analytical prowess by discussing specific examples where you've interpreted data insights to inform product decisions. Think about how you’ve optimised algorithms for personalised recommendations in past roles, as this will resonate well with the interviewers.
✨Collaboration is Key
Since this role involves working cross-functionally, be ready to share experiences where you’ve successfully collaborated with engineering, data science, and business teams. Highlight how you translated business objectives into technical requirements, as this will showcase your ability to bridge the gap between different departments.
✨Communicate Like a Pro
Practice articulating complex technical concepts in a way that non-technical stakeholders can understand. This is crucial for the role, so think of examples where you’ve had to simplify intricate ideas. Good communication can set you apart from other candidates, so don’t underestimate its importance!
