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- Tasks: Lead and execute Colleague and Labour Relations strategies across EMEA, managing a dedicated team.
- Company: Join a global leader in financial services with a commitment to exceptional colleague experiences.
- Benefits: Competitive salary, bonus incentives, flexible working, and comprehensive health benefits.
- Why this job: Make a real impact on workplace culture and employee relations in a dynamic environment.
- Qualifications: Proven experience in Employee Relations and strong leadership skills across diverse teams.
- Other info: Hybrid role with opportunities for career development and training.
The predicted salary is between 43200 - 72000 £ per year.
Work Location Options: Hybrid
As part of the Colleague Experience Group (CEG), Colleague & Labor Relations (CLR) focuses on providing exceptional advice and support to colleagues and people leaders to resolve workplace issues, develop and interpret policies, and advise on the management of employee conduct, performance and capability. Our mission is to facilitate the best possible colleague experience, support the business to do what is right and deliver the highest quality employment relations solutions.
How will you make an impact in this role?
Reporting to the VP Global Colleague and Labour Relations (CLR), this role will be responsible for defining and executing the Colleague and Labour Relations Strategy across EMEA, aligned with business needs and regulatory requirements. The EMEA Colleague and Labour Relations (CLR) VP will lead a team of dedicated CLR Managers and Specialists who provide global and market-specific employment and labor relation solutions and support to leaders and CEG colleagues in the markets, to drive a fair and consistent colleague experience, support the business and minimize brand exposure. The incumbent will also be Chairperson of the European Employee Forum. This contract role is a hybrid role with three days a week in the Burgess Hill office for a duration of 6 months.
Responsibilities
- Proactively developing and delivering comprehensive and effective CLR strategies and solutions within EMEA
- Leading a team of CLR Managers and Specialists, responsible for investigating, managing and resolving workplace complaints and grievances, people treatment, and other colleague-affecting issues
- Personally manage and/or provide support for high profile or very sensitive cases
- Support business transformation, and reengineering
- Embed risk culture within the team and uplift risk practices
- Partner with the centralized Strategy, Enablement & Risk (SER) team within CLR, to drive global and regional strategic initiatives
- Lead with insights and identify opportunities to elevate the function, as well as drive efficiencies, streamline processes and evolve the CLR servicing on the ground
- Serve as a trusted advisor to the business and CEG partners with a focus on leading with empathy, supporting the business, and mitigating risk
- Provide strategic CLR advice and support to the local CLR resources
- Lead, coach and develop the CLR resources from a functional perspective
- Create an inclusive regional CLR Team, ensuring collaboration, best practice sharing and enhancing technical developments across all markets
- Lead the European Employee Forum and coordinate European consultation where required
This role may be subject to additional background verification checks.
Minimum Qualifications
- Proven experience in Employee Relations, including personally managing complex ER cases, and business transformation initiatives in EMEA
- Comprehensive knowledge of continental Europe employee and labour relations nuances
- Proven people leadership experience, including leading teams across EMEA markets, and skip level leadership, with demonstrated cultural competence and proven change leadership
- Experience operating effectively within a large, global, matrixed organization
- Exceptional collaboration skills with demonstrated success building cross-functional partnerships and influencing senior stakeholders
- Strong track record of communicating complex employee relations matters clearly to diverse audiences across organizational levels
- Demonstrated expertise in risk management specifically within a global banking environment
- Proven ability to seamlessly transition between strategic planning and hands-on execution across multiple priorities
- Proven ability to identify and implement proactive employee relations interventions driven by data analytics and external market insights
- Experience developing preventative ER strategies that mitigate risks while supporting business objectives
- Excellent conflict resolution and workplace investigation skills with focus on risk mitigation
Benefits
- Competitive base salaries
- Bonus incentives
- Support for financial well-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
Vice President, Colleague and Labor Relations 6 month Secondment in Burgess Hill employer: Ethica Consulting
Contact Detail:
Ethica Consulting Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Vice President, Colleague and Labor Relations 6 month Secondment in Burgess Hill
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work in colleague and labour relations. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by researching the company’s culture and values. Tailor your responses to show how your experience aligns with their mission of delivering exceptional colleague experiences.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, send a thank-you email to express your appreciation and reiterate your enthusiasm for the role. It keeps you fresh in their minds.
✨Tip Number 4
Apply through our website for the best chance at landing that role! We love seeing applications directly from candidates who are genuinely interested in joining our team.
We think you need these skills to ace Vice President, Colleague and Labor Relations 6 month Secondment in Burgess Hill
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in Employee Relations and leadership. We want to see how your skills align with the role, so don’t hold back on showcasing your relevant achievements!
Showcase Your People Skills: This role is all about collaboration and empathy. Use your application to demonstrate how you've successfully led teams and managed complex ER cases. We love seeing examples of how you’ve built relationships and influenced stakeholders.
Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, especially when discussing complex topics like employee relations. Make sure your points are easy to understand and get straight to the heart of your experience.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity. Plus, it’s super easy to do!
How to prepare for a job interview at Ethica Consulting
✨Know Your Stuff
Make sure you brush up on your knowledge of employee relations, especially within the EMEA context. Familiarise yourself with the nuances of labour laws and workplace issues in different countries. This will not only help you answer questions confidently but also show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
As a Vice President, you'll be leading a team, so be prepared to discuss your leadership style and experiences. Think of specific examples where you've successfully managed teams or resolved complex issues. Highlight your ability to lead with empathy and drive change, as this is crucial for the role.
✨Prepare for Scenario Questions
Expect to face scenario-based questions that assess your problem-solving skills and conflict resolution abilities. Prepare by thinking through potential workplace situations you might encounter in this role and how you would handle them. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Engage with the Interviewers
Interviews are a two-way street, so don’t hesitate to ask insightful questions about the company culture, team dynamics, and expectations for the role. This shows your interest and helps you gauge if the company is the right fit for you. Plus, it gives you a chance to demonstrate your strategic thinking.
