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For Companies At a Glance
- Tasks: Be the friendly face of our service, helping customers with their queries.
- Company: Join a leading employment service provider in Stoke-on-Trent.
- Benefits: Earn £13.69 per hour with a Monday to Friday schedule.
- Why this job: Make a difference by assisting people and enhancing their experience.
- Qualifications: Strong communication skills and great organisational abilities are a must.
- Other info: Temporary role with potential for future opportunities.
The predicted salary is between 13 - 16 £ per hour.
A leading employment service provider based in Stoke-on-Trent is seeking a Customer Service Advisor. In this temporary role, you will be the first point of contact for inquiries, assisting with various public queries both face-to-face and electronically.
Ideal candidates will have:
- Excellent organizational abilities
- Strong written and verbal communication skills
The role offers £13.69 per hour with working hours of Monday to Friday, 08:30 to 17:00.
Submit your CV to apply.
Front Desk Customer Service Advisor - First Contact in Stoke-on-Trent employer: Ethero
Contact Detail:
Ethero Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front Desk Customer Service Advisor - First Contact in Stoke-on-Trent
✨Tip Number 1
Make sure you know the company inside out! Research their values, mission, and recent news. This will help you tailor your approach and show them you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since you'll be the first point of contact, it's crucial to come across as friendly and professional. Try role-playing with a friend or family member to boost your confidence.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and presentable for any interviews or meetings. It shows that you take the opportunity seriously and are ready to represent the company well.
✨Tip Number 4
Don't forget to apply through our website! We make it super easy for you to submit your application and keep track of your progress. Plus, it shows you're tech-savvy, which is a bonus in customer service roles!
We think you need these skills to ace Front Desk Customer Service Advisor - First Contact in Stoke-on-Trent
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Customer Service Advisor role. Highlight your relevant experience and skills, especially those related to communication and organisation, as these are key for this position.
Craft a Catchy Cover Letter: Don’t skip the cover letter! Use it to showcase your personality and explain why you’re the perfect fit for the role. Mention your enthusiasm for helping others and how you can contribute to the team.
Proofread, Proofread, Proofread!: Before hitting send, give your application a thorough proofread. Spelling and grammar mistakes can make a bad impression, so take the time to ensure everything is polished and professional.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s quick and easy, plus you’ll be able to keep track of your application status directly!
How to prepare for a job interview at Ethero
✨Know the Company Inside Out
Before your interview, do a bit of homework on the employment service provider. Understand their mission, values, and the services they offer. This will not only help you answer questions more effectively but also show that you're genuinely interested in the role.
✨Practice Your Communication Skills
Since this role requires strong verbal and written communication skills, practice answering common interview questions out loud. You could even role-play with a friend or family member to get comfortable with articulating your thoughts clearly and confidently.
✨Showcase Your Organisational Abilities
Think of examples from your past experiences where you've demonstrated excellent organisational skills. Be ready to discuss how you prioritise tasks and manage your time effectively, especially when dealing with multiple inquiries at once.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, or what a typical day looks like for a Customer Service Advisor. This shows that you're engaged and eager to learn more about the role.
