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- Tasks: Provide top-notch technical support and solve customer issues on-site.
- Company: Dynamic tech company in Shrewsbury with a focus on customer satisfaction.
- Benefits: Competitive salary of £28,000 plus additional benefits.
- Why this job: Join a team where your skills make a real difference for customers.
- Qualifications: 5+ years in technical support, strong Windows and networking knowledge.
- Other info: Collaborative environment with opportunities for professional growth.
The predicted salary is between 16800 - 28000 £ per year.
A technology company in Shrewsbury seeks a Technical Support Assistant to provide comprehensive support to customers. In this on-site role, you will collaborate with sales teams and manage technical issues including diagnostics and hardware repairs.
Ideal candidates will have over 5 years of experience in technical support, excellent communication skills, and strong expertise in Windows systems and networking.
Competitive compensation around £28,000 plus benefits is offered.
On-Site Technical Support & Solutions Specialist in Shrewsbury employer: Ethero
Contact Detail:
Ethero Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land On-Site Technical Support & Solutions Specialist in Shrewsbury
✨Tip Number 1
Network like a pro! Reach out to your connections in the tech industry, especially those who work in support roles. They might have insider info on job openings or even refer you directly to hiring managers.
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills. Since this role involves diagnostics and hardware repairs, be ready to demonstrate your expertise in Windows systems and networking during practical assessments.
✨Tip Number 3
Show off your communication skills! Practice explaining complex technical issues in simple terms. This will not only help you in interviews but also in your day-to-day interactions with customers once you land the job.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you ace your application and get noticed by employers looking for someone just like you.
We think you need these skills to ace On-Site Technical Support & Solutions Specialist in Shrewsbury
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in technical support, especially with Windows systems and networking. We want to see how your skills match the role, so don’t be shy about showcasing your relevant experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the On-Site Technical Support & Solutions Specialist role. Share specific examples of how you've tackled technical issues in the past.
Show Off Your Communication Skills: Since this role involves collaborating with sales teams and customers, we need to see your excellent communication skills in action. Whether it’s in your CV or cover letter, make sure to highlight instances where you’ve effectively communicated complex technical information.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status!
How to prepare for a job interview at Ethero
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around Windows systems and networking. Be prepared to discuss specific issues you've resolved in the past and how you approached them. This will show your expertise and problem-solving skills.
✨Show Off Your Communication Skills
Since you'll be working closely with customers and sales teams, practice explaining complex technical concepts in simple terms. During the interview, demonstrate your ability to listen actively and respond clearly to questions. This will highlight your communication prowess.
✨Prepare for Scenario Questions
Expect to face scenario-based questions where you'll need to diagnose a problem or suggest a solution. Think of examples from your previous experience where you successfully handled similar situations. This will help you showcase your practical skills and thought process.
✨Research the Company Culture
Take some time to understand the company's values and culture. This will not only help you tailor your answers but also allow you to ask insightful questions at the end of the interview. Showing that you align with their culture can give you an edge over other candidates.
