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- Tasks: Manage Council Tax and Business Rates accounts, process payments, and handle sensitive financial info.
- Company: Join a dedicated team in Stoke-on-Trent focused on community services and financial management.
- Benefits: Enjoy flexible working options and gain valuable experience in local government finance.
- Why this job: Make a real impact in your community while developing essential skills in finance and customer service.
- Qualifications: Knowledge of GDPR, billing systems, and strong organisational skills are essential.
- Other info: Ideal for high school and college students looking to kickstart their career in finance.
The predicted salary is between 24000 - 36000 £ per year.
Role and key responsibilities for Revenue Assistant:
- Applying all changes to Council Tax and Business Rates accounts and authorising invoices raised by internal departments.
- Taking card payments using industry standard software.
- Maintaining an up to date knowledge of Council Tax, Business Rates and Sundry Debt legislation and internal procedures and processes, keeping fully appraised of relevant changes.
- Setting up direct debits and dealing with sensitive financial information in a confidential and secure manner.
- Dealing with billing exception reports and rebilling accounts as necessary.
- Assessing and raising refunds.
- Setting up payment arrangements and special payment arrangements in line with our internal processes, completing financial statements where necessary.
- Promoting online services to residents and assisting them in creating an account and linking this to their Council Tax or Business Rates account.
Minimum Requirements for Revenue Assistant:
- Knowledge of the Data Protection Act 2018, specifically around GDPR and the impact this has on the Revenues Service.
- Knowledge of Revenues billing and recovery statutory legislation.
- Experience of operating billing, recovery and invoicing systems.
- Excellent organisational skills.
- Ability to work to a high degree of accuracy.
- Strong written and verbal communication skills.
Revenues Assistant employer: Ethero
Contact Detail:
Ethero Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Revenues Assistant
✨Tip Number 1
Familiarise yourself with the latest Council Tax and Business Rates legislation. This knowledge will not only help you in interviews but also demonstrate your commitment to staying updated in a constantly changing environment.
✨Tip Number 2
Practice using billing and invoicing software that is commonly used in the industry. Being able to discuss your hands-on experience with these systems can set you apart from other candidates.
✨Tip Number 3
Showcase your organisational skills by preparing examples of how you've managed multiple tasks or projects simultaneously. This will highlight your ability to work accurately under pressure, which is crucial for this role.
✨Tip Number 4
Brush up on your knowledge of the Data Protection Act 2018 and GDPR. Being well-versed in these regulations will not only help you in the role but also show your understanding of the importance of confidentiality in handling sensitive financial information.
We think you need these skills to ace Revenues Assistant
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and requirements for the Revenues Assistant position. Tailor your application to highlight relevant experience and skills that match these criteria.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience you have with Council Tax, Business Rates, or similar financial roles. Mention specific systems you've used and your familiarity with relevant legislation, such as the Data Protection Act 2018.
Showcase Your Skills: Demonstrate your organisational skills and attention to detail in your application. Provide examples of how you've successfully managed sensitive information or billing processes in past roles.
Craft a Strong Cover Letter: Write a compelling cover letter that not only outlines your qualifications but also expresses your enthusiasm for the role. Mention your ability to promote online services and assist residents, as this is a key part of the job.
How to prepare for a job interview at Ethero
✨Know Your Legislation
Familiarise yourself with the Data Protection Act 2018 and relevant Council Tax and Business Rates legislation. Being able to discuss these topics confidently will show your understanding of the role's requirements.
✨Demonstrate Your Organisational Skills
Prepare examples from your past experiences that highlight your organisational abilities. Discuss how you manage multiple tasks while maintaining accuracy, as this is crucial for a Revenue Assistant.
✨Showcase Your Technical Proficiency
Be ready to talk about your experience with billing, recovery, and invoicing systems. If you have used specific software, mention it and explain how it helped you in your previous roles.
✨Practice Confidentiality Scenarios
Since you'll be dealing with sensitive financial information, prepare to discuss how you handle confidential data. Share examples that demonstrate your commitment to maintaining privacy and security.
