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For Companies At a Glance
- Tasks: Be the go-to person for IT support and resolve tech issues.
- Company: Join a leading automotive component manufacturer with a strong presence across Europe.
- Benefits: Enjoy a competitive salary, career growth, and a supportive team environment.
- Other info: Opportunity to travel and develop your technical skills.
- Why this job: Kickstart your IT career and make a real difference in a dynamic industry.
- Qualifications: Basic IT knowledge and a passion for problem-solving required.
The predicted salary is between 28000 - 33000 £ per year.
An automotive component manufacturer with sites across Europe requires an IT Service Desk Analyst to act as the first point of contact for all IT users within the automotive manufacturing organisation. The ideal candidate will have proven IT system knowledge.
Commutable from: St Helens, Warrington, Halewood, Liverpool, Prescot, Knowsley, Widnes
Salary: £28,000 - £33,000 p.a.
The Role
- Incident and request management – logging and tracking user issues ensuring all incidents are assigned with the correct priority.
- Technical support – resolve common IT issues with hardware, software and network connectivity.
- User access management – The creation and deletion of user accounts.
The Person
- Educated to a minimum of CompTIA level you will have a basic understanding of IT concepts with a willingness to develop deeper technical competence.
- Proven ability to own tasks and see them through to completion.
- Willingness to travel between your main site in the North West to the sister plant in the West Midlands.
To apply for this opportunity please click to apply or contact Greg Kneuss at the Ethero office in Telford for further details.
IT Support Analyst in Liverpool employer: Ethero
Contact Detail:
Ethero Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Analyst in Liverpool
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local meetups or online webinars. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common IT support scenarios. Think about how you'd handle user issues and technical problems. We recommend role-playing with a friend to boost your confidence!
✨Tip Number 3
Show off your skills! If you’ve got any relevant projects or experiences, create a portfolio or a personal website. This is a great way to demonstrate your technical knowledge and problem-solving abilities.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace IT Support Analyst in Liverpool
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your IT system knowledge and any relevant experience. We want to see how your skills match the role of an IT Support Analyst, so don’t be shy about showcasing your technical prowess!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about IT support and how you can contribute to our team. Keep it friendly and professional – we love a good personality!
Showcase Your Problem-Solving Skills: In your application, mention specific examples where you've resolved IT issues or helped users. We’re looking for candidates who can own tasks and see them through, so let us know how you’ve done this in the past!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Ethero
✨Know Your IT Basics
Make sure you brush up on your IT concepts before the interview. Since the role requires a basic understanding of IT systems, be prepared to discuss common hardware and software issues, as well as network connectivity problems. This will show that you're ready to tackle the technical challenges head-on.
✨Demonstrate Problem-Solving Skills
During the interview, be ready to share examples of how you've resolved IT issues in the past. Think of specific incidents where you logged and tracked user issues or managed requests effectively. This will highlight your ability to own tasks and see them through to completion, which is crucial for this role.
✨Show Your Willingness to Learn
Since the job requires a willingness to develop deeper technical competence, express your eagerness to learn and grow in the field. Mention any relevant courses or certifications you’re considering, like CompTIA, to demonstrate your commitment to professional development.
✨Be Ready to Discuss Travel
As the role involves travelling between sites, be prepared to discuss your flexibility and willingness to travel. It’s a good idea to mention any previous experience you have with commuting or working at different locations, as this shows you’re adaptable and ready for the demands of the job.