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For Companies At a Glance
- Tasks: Be the go-to person for IT support and resolve tech issues.
- Company: Join a leading automotive component manufacturer with a strong presence in Europe.
- Benefits: Enjoy a competitive salary, career growth, and a supportive team environment.
- Other info: Opportunity to travel and work in a collaborative atmosphere.
- Why this job: Kickstart your IT career and make a real difference in a dynamic industry.
- Qualifications: Basic IT knowledge and a passion for problem-solving required.
The predicted salary is between 28000 - 33000 £ per year.
An automotive component manufacturer with sites across Europe requires an IT Service Desk Analyst to act as the first point of contact for all IT users within the automotive manufacturing organisation. The ideal candidate will have proven IT system knowledge.
Commutable from: St Helens, Warrington, Halewood, Liverpool, Prescot, Knowsley, Widnes
Salary: £28,000 - £33,000 p.a.
The Role
- Reporting into the IT Manager you will have the following duties:
- Incident and request management logging and tracking user issues ensuring all incidents are assigned with the correct priority.
- Technical support resolve common IT issues with hardware, software and network connectivity.
- User access management - The creation and deletion of user accounts.
The Person
- Educated to a minimum of CompTIA level you will have the following experience:
- A basic understanding of IT concepts with a willingness to develop deeper technical competence.
- Proven ability to own tasks and see them through to completion.
- Willingness to travel between your main site in the North West to the sister plant in the West Midlands.
To apply for this opportunity please click to apply or contact Greg Kneuss at the Ethero office in Telford for further details.
IT Support Analyst employer: Ethero
Contact Detail:
Ethero Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Analyst
✨Tip Number 1
Network like a pro! Reach out to folks in the industry on LinkedIn or at local meetups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common IT support scenarios and practice your responses. We want you to be ready to showcase your problem-solving skills and technical knowledge when it counts.
✨Tip Number 3
Don’t just apply anywhere; focus on companies that excite you! Check out our website for openings that match your skills and interests. Tailor your approach to show why you’re a perfect fit for their team.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can keep you top of mind. It shows your enthusiasm for the role and gives you another chance to highlight your skills.
We think you need these skills to ace IT Support Analyst
Some tips for your application 🫡
Show Off Your IT Skills: Make sure to highlight your IT system knowledge in your application. We want to see how your experience aligns with the role, so don’t hold back on showcasing your technical skills and any relevant certifications you have!
Tailor Your Application: Take a moment to customise your CV and cover letter for this specific role. We love seeing candidates who take the time to connect their experiences to the job description, especially around incident management and user support.
Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so make sure your points are easy to read and get straight to the point about your qualifications and experiences.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Ethero
✨Know Your IT Basics
Make sure you brush up on your IT concepts before the interview. Since the role requires a basic understanding of IT systems, be prepared to discuss common hardware and software issues, as well as network connectivity problems. This will show that you're ready to tackle the challenges of the job.
✨Showcase Your Problem-Solving Skills
During the interview, be ready to share examples of how you've resolved IT issues in the past. Think of specific incidents where you took ownership of a problem and saw it through to completion. This will demonstrate your ability to manage incidents effectively, which is crucial for the role.
✨Understand User Access Management
Familiarise yourself with user access management processes, including creating and deleting user accounts. Being able to discuss this topic confidently will highlight your readiness to handle one of the key responsibilities of the position.
✨Be Ready to Discuss Travel Flexibility
Since the job involves travelling between sites, be prepared to talk about your willingness to travel. Show that you're flexible and understand the importance of being present at different locations to support the team effectively.