At a Glance
- Tasks: Deliver excellent customer service and ensure timely deliveries.
- Company: Join a dynamic team in Burton on Trent.
- Benefits: Earn £13.20 per hour, with higher rates for overtime and unsociable hours.
- Other info: Flexible working hours from Tuesday to Saturday with a supportive team.
- Why this job: Be the face of the company and make customers happy every day.
- Qualifications: Strong communication skills and a knack for problem-solving.
The predicted salary is between 13.2 - 13.2 £ per hour.
Porter/Driver Mate Location: Burton on Trent
Job Type: Temporary/On going Warehouse Environment Role
Key Duties:
- To deal with customer queries in a polite and effective manner, not leaving the customer until they are satisfied.
- Ensure the customer promptly receives their deliveries in excellent condition every time.
- Ensure that customers are kept informed of their estimated time of delivery and where issues occur the customer is kept informed at all times.
- Assist in the loading of vehicles as and when required.
- Ensure the customer is happy with their delivery before leaving the customer's premises.
- Follow all relevant instructions, training, and quality standards.
- Use equipment, materials, and systems correctly and report any faults, hazards, or concerns promptly.
Pay: £13.20 per hour; After 48 hours £19.81; Unsociable hours £16.51. Any lawful deductions will be explained clearly before engagement. Statutory deductions such as Tax, National Insurance, and pension contributions (where applicable) will apply.
Working Pattern:
- Days: Tuesday to Saturday
- Hours: start between 5:30 and 7:00 to finish (return to site)
- Breaks: 30 minutes unpaid break
Candidate Requirements:
- Excellent communication skills both face to face and on the phone.
- Ability to build rapport with customers.
- Problem Solver.
- Working to resolve customer problems at the point of delivery.
- Takes pride in delivering exceptional customer service.
Driver Mate / Porter employer: Ethero
Join a leading distributor of raw materials that values innovation and employee development. With a competitive salary package, including bonuses and an enhanced pension scheme, this role offers a supportive work culture where your engineering expertise will be recognised and nurtured. Located conveniently for commuters from various towns, you'll have the opportunity to grow within a dynamic team focused on transforming processes and driving efficiency.
