At a Glance
- Tasks: Coordinate service operations and ensure smooth workflow for field engineers.
- Company: Join a dynamic team in Telford, UK, with a focus on efficiency.
- Benefits: Enjoy full-time hours with an early finish on Fridays.
- Other info: Opportunity to grow in a supportive environment with a focus on teamwork.
- Why this job: Be the backbone of our service team and make a real difference.
- Qualifications: Experience in scheduling and strong communication skills required.
The predicted salary is between 30000 - 40000 € per year.
Location & Working Hours: Telford office, UK. Full time hours Monday‑Friday with early finish on Friday.
Job Responsibilities:
- Ensure all quotes, billing, customer & purchase orders, warranty issues, maintenance & master data procedures are actioned as directed.
- Allocate and plan field engineers’ working day and communicate information effectively.
- Ensure any spare parts, plant and equipment is ordered and arrives ready for engineers on site.
- Ensure that all documentation, PPE, equipment, accommodation and travel arrangements are ordered and booked for engineers.
- Ensure all planned work is carried out and diarised effectively to create successful workflow patterns.
- Create and present activity reports to SMT.
- General administration in order to support the Service Manager.
Required Experience:
- Experience scheduling engineers or similar.
- High experience using SAP and MS Office.
- Strong written & verbal communication skills.
This role is UK based and does NOT have sponsorship opportunity.
Service Coordinator in Telford employer: Ethero Strategic Staffing
Join our dynamic team in Telford, where we prioritise a supportive work culture that fosters collaboration and innovation. As a Service Coordinator, you'll benefit from full-time hours with an early finish on Fridays, alongside opportunities for professional growth and development within a thriving environment. Our commitment to employee well-being and success makes us an exceptional employer for those seeking meaningful and rewarding careers.
StudySmarter Expert Advice🤫
We think this is how you could land Service Coordinator in Telford
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Service Coordinator role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to scheduling and communication. We recommend role-playing with a friend or using online resources to get comfortable with articulating your experience in SAP and MS Office.
✨Tip Number 3
Showcase your organisational skills! During interviews, share specific examples of how you've effectively managed schedules or coordinated teams in the past. This will demonstrate your ability to handle the responsibilities of the Service Coordinator role.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Service Coordinator in Telford
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in scheduling engineers and using SAP and MS Office. We want to see how your skills match the job description, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Service Coordinator role. Share specific examples of how you've effectively communicated and managed workflows in the past.
Be Clear and Concise:When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, just like we expect in the role. Avoid jargon unless it’s relevant to the position!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Ethero Strategic Staffing
✨Know Your Stuff
Make sure you brush up on your knowledge of SAP and MS Office, as these are crucial for the Service Coordinator role. Familiarise yourself with common scheduling practices for engineers, so you can confidently discuss your experience and how it relates to the job.
✨Show Off Your Communication Skills
Since strong written and verbal communication skills are a must, practice articulating your thoughts clearly. You might be asked to explain how you would handle specific scenarios, so think about examples from your past that showcase your ability to communicate effectively.
✨Be Ready to Discuss Workflow Management
Prepare to talk about how you would allocate and plan field engineers’ days. Think about how you would ensure all necessary equipment and documentation are ready for them. Having a structured approach to workflow management will impress the interviewers.
✨Bring Questions to the Table
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and expectations for the Service Coordinator role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
