At a Glance
- Tasks: Manage customer orders, invoices, and provide top-notch support.
- Company: Global sustainable manufacturer with a friendly, multicultural team.
- Benefits: Competitive salary of £27,000 plus benefits in a modern office.
- Other info: Enjoy a supportive work environment with opportunities for growth.
- Why this job: Join a dynamic team and make a difference in customer service.
- Qualifications: Proficient in MS Office, excellent communication skills, and a positive attitude.
The predicted salary is between 27000 - 27000 £ per year.
Telford office based. Monday – Friday. Circa £27,000 plus benefits.
If you would like to work for a company that is a Global, sustainable manufacturer, has a multi-cultural, family feel team of colleagues and can offer a modern, light and airy office environment, this is the role for you.
Responsibilities:- Raise & process customer purchase orders and order acknowledgements
- Raise packing lists for inward shipments
- Check purchase orders to ensure a match to production orders
- Receive and send shipping documents to clearing agents
- Raise customer invoices
- Track deliveries and shipments to update customers
- Deal with general customer enquiries and provide purchase order updates
- Raise credit notes, debit notes and proforma invoices when needed
- Provide Sales support based on incoming requests
- Be highly proficient with MS Office and have very accurate data entry skills
- Be an excellent written and verbal communicator
- Be literate and numerate
- Have a positive attitude and strong work ethic
This role is UK based and does NOT have sponsorship opportunity.
Customer Service Administrator in Telford employer: Ethero Strategic Staffing
Join a global, sustainable manufacturer that prides itself on fostering a multi-cultural, family-oriented work environment in Telford. As a Customer Service Administrator, you will enjoy a modern office space and a supportive team culture, alongside competitive benefits and opportunities for personal and professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Administrator in Telford
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for a Customer Service Administrator role, and who knows? They might just have the inside scoop on openings.
✨Tip Number 2
Prepare for those interviews! Research common questions for customer service roles and practice your responses. We all know that confidence is key, so the more you prepare, the better you'll shine when it’s your turn to impress.
✨Tip Number 3
Show off your skills! If you’re proficient with MS Office, make sure to highlight that in conversations. Bring examples of how you've used these tools effectively in past roles to demonstrate your capabilities.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing familiar names pop up, so don’t hesitate to put yourself out there and show us what you’ve got!
We think you need these skills to ace Customer Service Administrator in Telford
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Customer Service Administrator role. Highlight your experience with customer orders, data entry, and any relevant skills that match the job description. We want to see how you fit into our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about customer service and how your skills align with our values at StudySmarter. Keep it friendly and professional – we love a personal touch!
Show Off Your Communication Skills:Since this role requires excellent written communication, make sure your application is clear and concise. Avoid jargon and keep your language straightforward. We appreciate clarity as much as you do!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Ethero Strategic Staffing
✨Know Your Stuff
Before the interview, make sure you understand the role of a Customer Service Administrator inside out. Familiarise yourself with the responsibilities listed in the job description, like processing purchase orders and handling customer enquiries. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Skills
Since this role requires proficiency in MS Office and accurate data entry, be ready to discuss your experience with these tools. Bring examples of how you've used them in previous jobs or projects. If you can, mention specific situations where your skills made a difference in customer service or order management.
✨Communicate Clearly
As an excellent communicator, you'll need to demonstrate your verbal and written skills during the interview. Practice answering common interview questions clearly and concisely. You might even want to prepare a few questions to ask the interviewer, showing that you're engaged and interested in the company culture and team dynamics.
✨Bring a Positive Attitude
A positive attitude can go a long way in customer service roles. During the interview, let your enthusiasm shine through. Share stories that highlight your strong work ethic and how you’ve tackled challenges with a can-do mindset. This will help you connect with the interviewers and leave a lasting impression.
