At a Glance
- Tasks: Manage customer service tasks and support a busy office environment.
- Company: Join a dynamic team in Telford with a friendly atmosphere.
- Benefits: Flexible hours, competitive pay, and a supportive work culture.
- Other info: Part-time role with potential for permanent placement.
- Why this job: Perfect for detail-oriented individuals looking to grow in administration.
- Qualifications: Strong IT skills and previous experience in customer service required.
The predicted salary is between 12.71 - 12.71 £ per hour.
- Telford
- Monday – Friday, 9am – 2pm (some flexibility)
- £12.71 per hour
- Temporary Permanent
- Part‑time
We are looking for experienced and self‑motivated customer service administrator to join a small busy office environment.
- Job role / duties
- Booking in jobs
- Assigning jobs
- Booking & chasing engineers
- Responding to customers via email and phone
- Organising shipping
- Quality checks on the products
- To Be Considered For This Role You MUST
- Have excellent attention to details
- Strong IT skills
- Have most recent and solid work experience in administration and customer service
- Have excellent communication skills
To apply for this exciting position please call Anna on or apply online. If you have not received feedback in 14 days please deem your application as unsuccessful.
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Administrator in Telford employer: Ethero Strategic Staffing
Ethero Strategic Staffing is an excellent employer, offering a supportive work culture that values precision and reliability in the steel fabrication industry. Located in Dundrum, Northern Ireland, employees benefit from competitive pay, day shifts, and the opportunity for permanent employment, alongside a commitment to professional growth and development within a dynamic team environment.
StudySmarter Expert Advice🤫
We think this is how you could land Administrator in Telford
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Ethero Strategic Staffing and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Ethero Strategic Staffing and let us see your personality shine through!
We think you need these skills to ace Administrator in Telford
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Ethero Strategic Staffing.
Get Familiar with Our Brand:Before applying, take some time to learn about Ethero Strategic Staffing and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Ethero Strategic Staffing
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Ethero Strategic Staffing.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Ethero Strategic Staffing will surely appreciate.
