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- Tasks: Provide first-line IT support and resolve user issues in a dynamic automotive environment.
- Company: Leading automotive component manufacturer with a strong presence across Europe.
- Benefits: Competitive salary, opportunities for travel, and professional development.
- Other info: Great opportunity for growth and learning in a supportive team.
- Why this job: Kickstart your IT career and make a real difference in a fast-paced industry.
- Qualifications: CompTIA level education and a passion for IT problem-solving.
The predicted salary is between 28000 - 33000 £ per year.
An automotive component manufacturer with sites across Europe requires an IT Service Desk Analyst to act as the first point of contact for all IT users within the automotive manufacturing organisation. The ideal candidate will have proven IT system knowledge.
Location and Salary
Salary: £28,000 - £33,000 p.a. Commutable from: St Helens, Warrington, Halewood, Liverpool, Prescot, Knowsley, Widnes
Responsibilities
- Incident and request management – logging and tracking user issues ensuring all incidents are assigned with the correct priority.
- Technical support – resolve common IT issues with hardware, software and network connectivity.
- User access management – creation and deletion of user accounts.
Qualifications
- Educated to a minimum of CompTIA level and a basic understanding of IT concepts with a willingness to develop deeper technical competence.
- Proven ability to own tasks and see them through to completion.
- Willingness to travel between your main site in the North West to the sister plant in the West Midlands.
Contact
For more details contact Greg Kneuss at the Ethero office in Telford.
IT Support Analyst in Liverpool employer: Ethero Strategic Staffing
Contact Detail:
Ethero Strategic Staffing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Analyst in Liverpool
✨Tip Number 1
Network like a pro! Reach out to folks in the industry on LinkedIn or at local meetups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice your interview skills! Get a mate to throw some common IT support questions your way. The more comfortable you are, the better you'll shine when it’s your turn to impress the hiring manager.
✨Tip Number 3
Tailor your approach! When you find a role that excites you, make sure to highlight your relevant experience and skills during interviews. Show them you’re not just another candidate, but the perfect fit for their team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing familiar faces from our community!
We think you need these skills to ace IT Support Analyst in Liverpool
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your IT system knowledge and any relevant experience. We want to see how your skills match the role of an IT Support Analyst, so don’t be shy about showcasing your technical prowess!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Mention your willingness to learn and develop your technical skills, as we value growth and enthusiasm.
Showcase Problem-Solving Skills: In your application, give examples of how you've resolved IT issues in the past. We love candidates who can demonstrate their ability to manage incidents and provide effective technical support.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Ethero Strategic Staffing
✨Know Your IT Basics
Make sure you brush up on your IT system knowledge before the interview. Familiarise yourself with common hardware and software issues, as well as network connectivity problems. This will help you answer technical questions confidently.
✨Show Your Problem-Solving Skills
Prepare examples of how you've resolved IT issues in the past. Think about specific incidents where you logged and tracked user issues or managed requests effectively. This will demonstrate your ability to own tasks and see them through to completion.
✨Understand User Access Management
Since user access management is part of the role, be ready to discuss how you would handle creating and deleting user accounts. Brush up on best practices and any relevant tools you’ve used in previous roles.
✨Be Ready to Discuss Travel
As the job may require travel between sites, be prepared to talk about your flexibility and willingness to travel. It’s a good idea to have a plan for how you would manage this aspect of the role.