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For Companies At a Glance
- Tasks: Be the go-to person for IT support, solving tech issues and managing user access.
- Company: Join a leading automotive component manufacturer with a strong presence across Europe.
- Benefits: Enjoy a competitive salary, travel opportunities, and a chance to grow your IT skills.
- Other info: Great opportunity for career advancement and hands-on experience in a supportive environment.
- Why this job: Kickstart your career in IT while making a real difference in a dynamic industry.
- Qualifications: Basic IT knowledge and a passion for problem-solving are essential.
The predicted salary is between 28000 - 33000 £ per year.
An automotive component manufacturer with sites across Europe requires an IT Service Desk Analyst to act as the first point of contact for all IT users within the automotive manufacturing organisation. The ideal candidate will have proven IT system knowledge.
Location and Salary
Salary: £28,000 - £33,000 p.a. Commutable from: St Helens, Warrington, Halewood, Liverpool, Prescot, Knowsley, Widnes
Responsibilities
- Incident and request management – logging and tracking user issues ensuring all incidents are assigned with the correct priority.
- Technical support – resolve common IT issues with hardware, software and network connectivity.
- User access management – creation and deletion of user accounts.
Qualifications
- Educated to a minimum of CompTIA level and a basic understanding of IT concepts with a willingness to develop deeper technical competence.
- Proven ability to own tasks and see them through to completion.
- Willingness to travel between your main site in the North West to the sister plant in the West Midlands.
Contact
For more details contact Greg Kneuss at the Ethero office in Telford.
IT Support Analyst employer: Ethero Strategic Staffing
Contact Detail:
Ethero Strategic Staffing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Analyst
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, especially those who work in automotive or manufacturing. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for the interview by brushing up on common IT issues and solutions. Think about scenarios where you've resolved technical problems before, as these will come in handy when they ask for examples during your chat.
✨Tip Number 3
Show off your passion for IT! When you get the chance to speak with potential employers, let them know how keen you are to learn and grow in the field. They love candidates who are eager to develop their skills further.
✨Tip Number 4
Don't forget to apply through our website! It’s super easy and gives you a better chance of being noticed. Plus, we’re always on the lookout for talented individuals like you to join our team!
We think you need these skills to ace IT Support Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your IT system knowledge and any relevant experience. We want to see how your skills match the role of an IT Support Analyst, so don’t hold back on showcasing your technical prowess!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about IT support and how you can contribute to our team. Keep it concise but engaging – we love a good story!
Show Off Your Problem-Solving Skills: In your application, give examples of how you've resolved IT issues in the past. We’re looking for candidates who can own tasks and see them through to completion, so let us know how you’ve done this before!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Ethero Strategic Staffing
✨Know Your IT Basics
Make sure you brush up on your IT system knowledge before the interview. Familiarise yourself with common hardware and software issues, as well as network connectivity problems. This will help you answer technical questions confidently.
✨Show Your Problem-Solving Skills
Prepare to discuss specific examples of how you've resolved IT issues in the past. Think about incidents you've logged and tracked, and be ready to explain your thought process and the steps you took to resolve them.
✨Understand User Access Management
Since user access management is a key responsibility, make sure you understand how to create and delete user accounts. Be prepared to talk about any experience you have with this and how you ensure security and compliance.
✨Be Ready to Discuss Travel
As the role involves travelling between sites, be open about your willingness to do so. Mention any previous experience with travel for work and how you manage your time effectively when commuting.