Key Duties
- To deal with customer queries in a polite and effective manner, not leaving the customer until they are satisfied
- Ensure the customer promptly receives their deliveries in excellent condition every time
- Ensure that customers are kept informed of their estimated time of delivery and where issues occur the customer is kept informed at all times
- Assist in the loading of vehicles as and when required
- Ensure the customer is happy with their delivery before leaving the customer's premises
- Follow all relevant instructions, training, and quality standards
- Use equipment, materials, and systems correctly and report any faults, hazards, or concerns promptly
Pay: £13.20 per hour; After 48 hours £19.81; Unsociable hours £16.51
Any lawful deductions will be explained clearly before engagement. Statutory deductions such as Tax, National Insurance, and pension contributions (where applicable) will apply.
Working Pattern
- Days: Tuesday to Saturday
- Hours: start between 5:30 and 7:00 to finish (return to site)
- Breaks: 30 minutes unpaid break
Porter/Drriver Mate
Location
Burton on Trent
Job Type
Temporary/On going
Warehouse Environment
Candidate Requirements
- Excellent communication skills both face to face and on the phone
- Ability to build rapport with customers
- Problem Solver - Working to resolve customer problems at the point of delivery
- Takes pride in delivering exceptional customer service
- Be flexible in relation to shifts and duties with excellent timekeeping
- Be smartly presented at all times and have excellent customer service skills and be detail focused
Essential
Ability to follow instructions, work safely, and meet the standards required for the role.
Desirable
Customer Service Experience
Benefits / Additional Information
- Free parking on site
- Canteen and catering on site
- Full Ttraining is offered
- Overtime opportunities
- PPE
We will ask for evidence of your right to work in the UK and any applicable qualifications or licences needed for the role.
If you need any reasonable adjustments during the recruitment process, please let us know.
We welcome applications from all suitably qualified individuals and comply with the Equality Act 2010.
Porter / Drivers mate Pre AWR in Burton upon Trent employer: Ethero Strategic Staffing
Ethero Strategic Staffing is an excellent employer, offering a supportive work culture that values precision and reliability in the steel fabrication industry. Located in Dundrum, Northern Ireland, employees benefit from competitive pay, day shifts, and the opportunity for permanent employment, alongside a commitment to professional growth and development within a dynamic team environment.
