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- Tasks: Provide technical advice and support for fire protection products while liaising with customers.
- Company: Etex is a leading company in the construction sector, committed to sustainability and community impact.
- Benefits: Enjoy hybrid working, a supportive culture, and opportunities for personal growth.
- Why this job: Join a trusted company focused on innovation, teamwork, and making a positive social impact.
- Qualifications: Degree or relevant experience in construction or technical fields; strong communication and problem-solving skills required.
- Other info: Etex values diversity and offers equal opportunities in a flexible working environment.
The predicted salary is between 36000 - 60000 £ per year.
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Join to apply for the Senior Technical Advisor – Siniat role at Etex
At Etex, we seek to make a meaningful impact in the lives of our customers and our communities. Are you looking for a company where you can learn, grow & lead? Join us as a Senior Technical Advisor – Siniat inBristol!
TheSeniorTechnical Advisor – Siniatwill provide technical advice to both internal and external customers regarding Promat’s fire protection products as well as answer all customer specification enquiries.
What you’ll do:
- Compile project packs of technical specifications and provide the information to customers.
- Liaise with the Architectural Specification Managers (ASM) to develop customer relationships.
- Monitor the website and email to answer all technical enquiries and manage all risk in relation to delivery of information to customers.
- Update technical literature and create technical drawings using AutoCAD.
- Provide support and guidance for the Technical Advisors on the team.
What you’ll bring:
- Educated to a Degree, HNC/HND or City & Guilds in a Construction, Science, Technical, Building, Architectural or other related field, or a person who can demonstrate work experience in a relevant trade.
- A clear communicator with an ability to translate complex technical issues into straightforward language.
- Self-directed with strong problem solving ability and critical thinking skills.
- Experience within a customer service role or administrative role in an office environment.
- Proficiency using CAD and Microsoft Office.
- We are named the world\’s #1 most trustworthy company in the construction sector by Newsweek and Statista in 2023!
- Our culture – we connect & care about those around us. We nurture teamwork, communities, partnerships, and new ways of working, placing the highest importance on the safety and working environment of our people.
- Our ‘Road to Sustainability 2030’ is our plan to help build a better, sustainable future. We work towards this vision by caring about our social and environmental impacts and developing innovative solutions.
- We have a strong conviction that diversity of thinking helps us to deliver a strong and sustainable performance. It is also essential for us that everyone feels part of the team. In this spirit, we are committed to equal opportunities and zero tolerance towards discrimination.
- Flexibility: For us, hybrid and flexible working is all about trust, and we want you to be able to do your best work.
Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Customer Service and Design
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Industries
Wholesale Building Materials
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Senior Technical Advisor - Siniat employer: Etex
Contact Detail:
Etex Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Technical Advisor - Siniat
✨Tip Number 1
Familiarise yourself with Promat's fire protection products and their applications. Understanding the technical specifications and how they relate to customer needs will help you stand out during discussions.
✨Tip Number 2
Network with professionals in the construction and architectural sectors. Building relationships with Architectural Specification Managers can give you insights into what Etex values in a candidate.
✨Tip Number 3
Brush up on your AutoCAD skills, as creating technical drawings is a key part of the role. Consider taking a quick online course or tutorial to enhance your proficiency before applying.
✨Tip Number 4
Prepare to demonstrate your problem-solving abilities in real-world scenarios. Think of examples from your past experiences where you successfully addressed technical challenges or customer inquiries.
We think you need these skills to ace Senior Technical Advisor - Siniat
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Senior Technical Advisor at Etex. Familiarise yourself with their fire protection products and the technical advice expected in this role.
Tailor Your CV: Highlight your relevant experience in customer service, technical roles, and any proficiency with CAD and Microsoft Office. Make sure to showcase your problem-solving skills and ability to communicate complex information clearly.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the construction industry and your alignment with Etex's values, such as sustainability and teamwork. Mention specific experiences that demonstrate your qualifications for the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application shows attention to detail, which is crucial for a technical advisor role.
How to prepare for a job interview at Etex
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Senior Technical Advisor at Etex. Familiarise yourself with Promat's fire protection products and be prepared to discuss how your experience aligns with the role.
✨Showcase Your Communication Skills
As a clear communicator, you'll need to demonstrate your ability to translate complex technical issues into straightforward language. Prepare examples from your past experiences where you've successfully communicated technical information to non-technical audiences.
✨Highlight Your Problem-Solving Abilities
Etex values self-directed individuals with strong problem-solving skills. Be ready to discuss specific challenges you've faced in previous roles and how you approached and resolved them, particularly in customer service or technical environments.
✨Familiarity with CAD and Microsoft Office
Since proficiency in CAD and Microsoft Office is essential for this role, be prepared to discuss your experience with these tools. If possible, bring examples of technical drawings or project packs you've created in the past.
