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For Companies At a Glance
- Tasks: Provide expert technical support and contribute to innovative firestopping solutions.
- Company: Join Etex, the world's #1 most trustworthy construction company!
- Benefits: Flexible working, professional development, and a supportive team culture.
- Why this job: Make a meaningful impact while learning and growing in a dynamic environment.
- Qualifications: Strong problem-solving skills and basic AutoCAD knowledge preferred.
- Other info: Embrace diversity and sustainability as part of our mission.
The predicted salary is between 30000 - 50000 £ per year.
At Etex, we seek to make a meaningful impact in the lives of our customers and our communities. Are you looking for a company where you can learn, grow & lead? Join us as a Technical Advisor in Measham!
The Technical Advisor will provide expert technical support to customers and internal teams, ensuring accurate specifications, resolving project challenges, and contributing to product development and fire testing initiatives.
What you’ll do:
- Provide technical support to customers via email and phone, ensuring timely and accurate responses.
- Deliver full specifications and assist with CAD details for projects.
- Conduct product awareness training and occasional site visits to resolve project-specific issues.
- Support fire test installations and maintain accurate reporting of technical KPIs and trends.
- Continuously improve technical processes and contribute to innovation in firestopping solutions.
What you’ll bring:
- Strong problem-solving and customer-facing skills with a professional and presentable approach.
- Proficiency in Microsoft Office and basic AutoCAD knowledge.
- Excellent communication and presentation skills for training and client interactions.
- Ability to manage multiple tasks and maintain high standards of integrity and transparency.
- IFE level 2 or 3 is advantageous but not required.
We are named the world's #1 most trustworthy company in the construction sector by Newsweek and Statista in 2023!
Our culture – we connect & care about those around us. We nurture teamwork, communities, partnerships and new ways of working, placing the highest importance on the safety and working environment of our people.
Our ‘Road to Sustainability 2030’ is our plan to help build a better, sustainable future. We work towards this vision by caring about our social and environmental impacts and developing innovative solutions.
We have a strong conviction that diversity of thinking helps us to deliver a strong and sustainable performance. It is also essential for us that everyone feels part of the team. In this spirit, we are committed to equal opportunities and zero tolerance towards discrimination.
Flexibility: For us, hybrid and flexible working is all about trust, and we want you to be able to do your best work (depending on the role).
Technical Advisor in Measham employer: Etex
Contact Detail:
Etex Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Advisor in Measham
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Etex on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common technical questions related to the role. We recommend using mock interviews with friends or even in front of a mirror to build confidence and refine your answers.
✨Tip Number 3
Show off your problem-solving skills during the interview! Think of specific examples from your past experiences where you tackled challenges head-on, especially those that relate to customer support or technical issues.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your interest in the Technical Advisor role can leave a lasting impression and show your enthusiasm for joining the Etex team.
We think you need these skills to ace Technical Advisor in Measham
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Technical Advisor role. Highlight your relevant experience in technical support and problem-solving, as well as any specific skills that match the job description.
Showcase Your Communication Skills: Since this role involves a lot of customer interaction, it’s crucial to demonstrate your excellent communication skills. Use clear and concise language in your application to reflect how you would communicate with clients and colleagues.
Highlight Your Technical Proficiency: Don’t forget to mention your proficiency in Microsoft Office and any AutoCAD experience. If you have any relevant certifications or training, be sure to include those too, as they can set you apart from other candidates.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re genuinely interested in joining our team!
How to prepare for a job interview at Etex
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to firestopping solutions and CAD details. Familiarise yourself with common project challenges and how to resolve them, as this will show your expertise and readiness to support customers effectively.
✨Practice Your Communication Skills
Since the role involves a lot of customer interaction, practice explaining complex technical concepts in simple terms. You might want to do mock interviews with friends or family to refine your presentation skills and ensure you come across as professional and approachable.
✨Show Your Problem-Solving Prowess
Prepare examples of past experiences where you've successfully resolved technical issues or improved processes. This will demonstrate your strong problem-solving skills and ability to handle multiple tasks while maintaining high standards.
✨Embrace the Company Culture
Research Etex’s values and their commitment to sustainability and diversity. Be ready to discuss how your personal values align with theirs, and think about how you can contribute to their mission of making a meaningful impact in the community.
