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- Tasks: Provide expert technical support during construction, resolving issues and ensuring system integrity.
- Company: Join Etex, the world's most trustworthy construction company, focused on community impact.
- Benefits: Enjoy flexible working, travel opportunities, and a supportive team environment.
- Why this job: Make a real difference in construction while growing your skills and knowledge.
- Qualifications: Strong construction experience and excellent communication skills are essential.
- Other info: Be part of a diverse team committed to sustainability and innovation.
The predicted salary is between 36000 - 60000 £ per year.
At Etex, we seek to make a meaningful impact in the lives of our customers and our communities. Are you looking for a company where you can learn, grow & lead? Join us as Construction Support Manager covering North UK, with Regular Travel! This role is for our Promat division, and delivers comprehensive technical support and advice during the construction phase for key customers, projects, and sectors.
What you’ll do:
- Deliver customer consultation on final technical execution to resolve unforeseen issues and complex on-site situations.
- Ensure system integrity where company products are used.
- Advise customers on how to meet warranty requirements.
- Travel to construction sites, customer locations, and head office as required to resolve technical issues and attend meetings.
- Senior technical support position requiring significant expertise and in-depth construction experience.
- Ability to make critical technical decisions independently, safely, and promptly.
- Provide clear technical guidance to customers and internal teams, instilling confidence in our solutions.
- Deliver project-specific technical guidance during construction for defined projects.
- Provide support for complex enquiries and review standard/bespoke details.
- Contribute to the development of FAQs and technical documentation across the UK for the full range of Promat and Etex solutions.
- Work closely with Drywall Site Technicians, Technical, and Commercial teams to provide exceptional support.
- Share technical insights to improve company offerings and services.
- Lead knowledge-sharing sessions to update the wider team on technical issues and best practices.
What you’ll bring:
- Strong experience in the construction industry, ideally with knowledge of similar products used in project construction.
- Able to build trust and form strong working relationships with customers and colleagues.
- Confident in explaining technical information clearly and persuasively.
- Focused on delivering practical, reliable technical support that meets customer needs.
- Enjoys sharing knowledge and helping others learn and grow.
- Works well as part of a team, collaborating across technical and commercial roles.
We are named the world’s #1 most trustworthy company in the construction sector by Newsweek and Statista in 2023! Our culture – we connect & care about those around us. We nurture teamwork, communities, partnerships and new ways of working, placing the highest importance on the safety and working environment of our people. Our ‘Road to Sustainability 2030’ is our plan to help build a better, sustainable future. We work towards this vision by caring about our social and environmental impacts and developing innovative solutions. We have a strong conviction that diversity of thinking helps us to deliver a strong and sustainable performance. It is also essential for us that everyone feels part of the team. In this spirit, we are committed to equal opportunities and zero tolerance towards discrimination. Flexibility: For us, hybrid and flexible working is all about trust, and we want you to be able to do your best work (depending on the role).
Construction Support Manager in Manchester employer: Etex
Contact Detail:
Etex Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Construction Support Manager in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the construction industry and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research Etex and their Promat division thoroughly. Understand their products and services so you can confidently discuss how your experience aligns with their needs during the interview.
✨Tip Number 3
Show off your technical skills! Be ready to share specific examples of how you've tackled complex issues in past projects. This will demonstrate your expertise and problem-solving abilities, which are crucial for the Construction Support Manager role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at Etex.
We think you need these skills to ace Construction Support Manager in Manchester
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Construction Support Manager role. Highlight your relevant experience in the construction industry and how it aligns with what we’re looking for at Etex.
Showcase Your Technical Skills: Since this role requires significant technical expertise, don’t shy away from detailing your skills and experiences. Be specific about the projects you've worked on and the technical challenges you've overcome.
Be Personable: We value strong relationships, so let your personality shine through! Use your application to demonstrate how you build trust and collaborate with others, as these are key aspects of the role.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and ensure it gets the attention it deserves!
How to prepare for a job interview at Etex
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to construction and the specific products used by Etex. Be ready to discuss how you've tackled complex on-site situations in the past, as this will show your expertise and problem-solving skills.
✨Build Rapport
Since this role involves a lot of customer interaction, practice building rapport during your interview. Think about how you can demonstrate your ability to form strong working relationships and trust with both customers and colleagues.
✨Showcase Your Decision-Making Skills
Prepare examples that highlight your ability to make critical technical decisions independently. Discuss scenarios where you had to act promptly and safely, as this will illustrate your confidence and capability in high-pressure situations.
✨Emphasise Team Collaboration
Etex values teamwork, so be ready to talk about your experiences working collaboratively across different roles. Share instances where you’ve contributed to knowledge-sharing sessions or helped others learn, as this aligns with their culture of nurturing growth and support.
