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- Tasks: Provide technical support during construction, resolving issues and advising customers.
- Company: Etex is a global leader in sustainable construction, prioritising employee well-being and innovation.
- Benefits: Enjoy hybrid working, a supportive culture, and opportunities for personal growth.
- Why this job: Join a trusted company making a positive impact on communities and the environment.
- Qualifications: Strong construction experience and ability to communicate technical information clearly.
- Other info: Regular travel across South UK and collaboration with diverse teams.
The predicted salary is between 42000 - 60000 £ per year.
Construction Support Manager (South) – Siniat
1 week ago Be among the first 25 applicants
Visit the corporate website of Etex
Construction Support Manager (South) – Siniat
Location:
Reading, GB Bristol, GB
At Etex, our purpose is to inspire new ways of living. We are an international leader in sustainable construction, driven by a passion for excellence, but it\’s our people that are our top priority. We connect, collaborate, and champion the well-being of our employees, forming partnerships and pioneering change in our ever-evolving industry.
At Etex, we seek to make a meaningful impact in the lives of our customers and our communities. Are you looking for a company where you can learn, grow & lead? Join us as Construction Support Manger covering South UK, with Regular Travel!
This role delivers comprehensive technical support and advice during the construction phase for key customers, projects, and sectors.
What You’ll Do
- Deliver customer consultation on final technical execution to resolve unforeseen issues and complex on-site situations.
- Ensure system integrity where company products are used.
- Advise customers on how to meet warranty requirements.
- Travel to construction sites, customer locations, and head office as required to resolve technical issues and attend meetings.
- Senior technical support position requiring significant expertise and in-depth construction experience.
- Ability to make critical technical decisions independently, safely, and promptly.
- Provide clear technical guidance to customers and internal teams, instilling confidence in our solutions.
- Deliver project-specific technical guidance during construction for defined projects.
- Provide support for complex enquiries and review standard/bespoke details.
- Contribute to the development of FAQs and technical documentation across the UK for the full range of Siniat and Etex solutions.
- Work closely with Drywall Site Technicians, Technical, and Commercial teams to provide exceptional support.
- Share technical insights to improve company offerings and services.
- Lead knowledge-sharing sessions to update the wider team on technical issues and best practices.
What You’ll Bring
- Strong experience in the construction industry, ideally with knowledge of similar products used in project construction.
- Able to build trust and form strong working relationships with customers and colleagues.
- Confident in explaining technical information clearly and persuasively.
- Focused on delivering practical, reliable technical support that meets customer needs.
- Enjoys sharing knowledge and helping others learn and grow.
- Works well as part of a team, collaborating across technical and commercial roles.
Why join us?
- We are named the world\’s #1 most trustworthy company in the construction sector by Newsweek and Statista in 2023!
- Our culture – we connect & care about those around us. We nurture teamwork, communities, partnerships and new ways of working, placing the highest importance on the safety and working environment of our people.
- Our ‘Road to Sustainability 2030’ is our plan to help build a better, sustainable future. We work towards this vision by caring about our social and environmental impacts and developing innovative solutions
- We have a strong conviction that diversity of thinking helps us to deliver a strong and sustainable performance. It is also essential for us that everyone feels part of the team. In this spirit, we are committed to equal opportunities and zero tolerance towards discrimination
- Flexibility: For us, hybrid and flexible working is all about trust, and we want you to be able to do your best work (depending on the role).
Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Information Technology
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Industries
Construction
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Construction Support Manager (South) - Siniat employer: Etex
Contact Detail:
Etex Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Construction Support Manager (South) - Siniat
✨Tip Number 1
Familiarise yourself with Etex's products and services, especially those related to Siniat. Understanding their offerings will help you provide informed technical support and demonstrate your expertise during interviews.
✨Tip Number 2
Network with professionals in the construction industry, particularly those who have experience with technical support roles. Engaging with others can provide insights into the role and may even lead to referrals.
✨Tip Number 3
Prepare to discuss specific examples from your past experiences where you've successfully resolved complex technical issues on-site. This will showcase your problem-solving skills and ability to work under pressure.
✨Tip Number 4
Stay updated on the latest trends and technologies in sustainable construction. Showing that you're knowledgeable about industry advancements can set you apart as a candidate who is forward-thinking and aligned with Etex's values.
We think you need these skills to ace Construction Support Manager (South) - Siniat
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Construction Support Manager position. Tailor your application to highlight relevant experience in technical support and construction.
Highlight Relevant Experience: In your CV and cover letter, emphasise your strong experience in the construction industry. Mention specific projects or situations where you provided technical guidance or resolved complex issues.
Showcase Communication Skills: Since the role requires clear communication with customers and internal teams, provide examples in your application that demonstrate your ability to explain technical information persuasively and build strong working relationships.
Express Your Passion for Sustainability: Etex values sustainability and innovation. In your application, express your commitment to these principles and how they align with your professional goals and experiences in the construction sector.
How to prepare for a job interview at Etex
✨Showcase Your Technical Expertise
As a Construction Support Manager, you'll need to demonstrate your in-depth knowledge of construction processes and products. Be prepared to discuss specific projects you've worked on and how you resolved technical challenges.
✨Build Rapport with Interviewers
Etex values strong relationships, so focus on building rapport during your interview. Use examples from your past experiences to illustrate how you've successfully collaborated with teams and clients.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills. Think of examples where you've had to make critical decisions on-site and how you communicated technical information effectively.
✨Emphasise Your Commitment to Sustainability
Etex is committed to sustainability, so highlight any relevant experience or initiatives you've been involved in. Discuss how you can contribute to their 'Road to Sustainability 2030' vision through your role.
