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- Tasks: Manage customer orders and provide exceptional service in a sustainable construction company.
- Company: Leading sustainable construction company with a focus on collaboration and equal opportunity.
- Benefits: Gain valuable experience in customer service while working in a supportive environment.
- Why this job: Join a committed team and contribute to sustainability while enhancing your skills.
- Qualifications: Experience in customer service and strong attention to detail required.
The predicted salary is between 30000 - 42000 £ per year.
A leading sustainable construction company is seeking a Customer Service Agent in Bristol for an 8-month fixed-term maternity cover. You will be responsible for managing customer orders, ensuring accurate processing, and providing exceptional service.
The ideal candidate will have:
- Experience in customer service
- Strong attention to detail
- A professional telephone manner
Join this committed team that values collaboration, sustainability, and equal opportunity.
Hybrid Customer Experience Agent (8-Month FTC) in Bristol employer: Etex
Contact Detail:
Etex Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid Customer Experience Agent (8-Month FTC) in Bristol
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the company on LinkedIn. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common customer service scenarios. We want to show how we handle tricky situations with grace and professionalism.
✨Tip Number 3
Dress the part! Even if it’s a virtual interview, looking sharp can boost our confidence and make a great first impression.
✨Tip Number 4
Follow up after the interview! A quick thank-you email can keep us fresh in their minds and shows our enthusiasm for the role. Don’t forget to apply through our website for the best chance!
We think you need these skills to ace Hybrid Customer Experience Agent (8-Month FTC) in Bristol
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and attention to detail. We want to see how your skills align with the role of a Customer Experience Agent, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about customer service and how you can contribute to our sustainable mission. Keep it professional but let your personality come through!
Showcase Your Communication Skills: Since this role involves a lot of interaction, make sure your written application reflects your professional telephone manner. Clear, concise, and friendly communication is key, so keep that in mind when drafting your application.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Etex
✨Know the Company Inside Out
Before your interview, take some time to research the sustainable construction company. Understand their values, projects, and commitment to sustainability. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
Prepare specific examples from your past experiences that highlight your customer service skills. Think about times when you went above and beyond for a customer or resolved a challenging situation. This will demonstrate your ability to provide exceptional service, which is key for this role.
✨Practice Your Telephone Manner
Since the role requires a professional telephone manner, practice speaking clearly and confidently over the phone. You could even do mock calls with a friend to get comfortable. Remember, first impressions count, especially in customer service!
✨Emphasise Attention to Detail
Given the importance of accurate order processing, be ready to discuss how you ensure attention to detail in your work. Share techniques you use to minimise errors and how you handle situations when mistakes occur. This will show that you take accuracy seriously.
