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- Tasks: Manage customer orders and provide top-notch service as the main contact.
- Company: Leading construction company focused on teamwork, sustainability, and diversity.
- Benefits: Hybrid working environment with a supportive team culture.
- Why this job: Join a dynamic team and make a difference in customer satisfaction.
- Qualifications: Experience in customer service and strong relationship-building skills.
- Other info: 12-month fixed-term contract with opportunities for growth.
The predicted salary is between 30000 - 42000 £ per year.
A leading construction company is seeking a Customer Service Agent for a 12-month fixed-term maternity cover in Bristol. The role involves managing customer orders, providing excellent service, and acting as the main point of contact for customers.
Successful candidates will have prior experience in customer service, strong attention to detail, and the ability to build relationships. The company values teamwork, sustainability, and diversity, offering a hybrid working environment.
Customer Service & Orders Specialist (12-Month FTC) in Bristol employer: Etex
Contact Detail:
Etex Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service & Orders Specialist (12-Month FTC) in Bristol
✨Tip Number 1
Get to know the company! Research their values, especially around teamwork and sustainability. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their culture.
✨Tip Number 2
Practice your customer service scenarios! Think about how you would handle different situations with customers. Being able to demonstrate your problem-solving skills and relationship-building abilities can really set you apart.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insights into the company culture and might even give you a heads-up about the hiring process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Customer Service & Orders Specialist (12-Month FTC) in Bristol
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and any relevant skills. We want to see how you can bring your unique flair to the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Customer Service & Orders Specialist role. Share specific examples of how you've excelled in similar positions and how you align with our values.
Showcase Your Attention to Detail: In this role, attention to detail is key. Make sure your application is free from typos and errors. We appreciate candidates who take the time to present their best selves, so double-check everything before hitting send!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to explore more about our company culture while you’re at it!
How to prepare for a job interview at Etex
✨Know the Company Inside Out
Before your interview, do some homework on the construction company. Understand their values, especially around teamwork, sustainability, and diversity. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
Prepare specific examples from your past experience where you've excelled in customer service. Think about times when you resolved issues or built strong relationships with customers. This will demonstrate your ability to manage orders and provide excellent service.
✨Highlight Attention to Detail
Since the role requires strong attention to detail, be ready to discuss how you ensure accuracy in your work. You could mention any tools or methods you use to keep track of orders and prevent mistakes, which will show that you take this aspect seriously.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions prepared for them. Ask about their approach to teamwork or how they support diversity within the workplace. This not only shows your interest but also helps you gauge if the company is the right fit for you.
