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- Tasks: Provide technical support and engage with customers in the passive fire protection industry.
- Company: Join Etex, a trusted leader in the construction sector focused on sustainability.
- Benefits: Flexible working, strong team culture, and commitment to diversity and inclusion.
- Why this job: Make a meaningful impact while growing your career in a supportive environment.
- Qualifications: Experience as a Technical Advisor in construction and proficiency in ACAD.
- Other info: Be part of our journey towards a sustainable future by 2030.
The predicted salary is between 36000 - 60000 £ per year.
At Etex, we seek to make a meaningful impact in the lives of our customers and our communities. Are you looking for a company where you can learn, grow & lead? Join us as a Senior Technical Advisor for our FSi division!
The Senior Technical Advisor position is a key role within the Technical Team in all aspects. The role holder will be responsible for ensuring that FSi can be regarded as the standard setters within the industry for technical excellence, and to efficiently manage the technical service desk. This will be a broad, varied role, but you will ultimately assist the success of FSi, by ensuring that your strong knowledge and experience of the passive fire protection industry can result in a superior technical service offered to all existing and new customers.
What you’ll do:
- Engaging directly with our customers via email and phone providing technical support
- Attending meetings virtually and face to face with installers, architects, designers, and specifiers to support current, upcoming, and remediation projects
- Completing technical details / evaluations reporting directly to the technical manager for peer review
- Supporting the technical team in their developments and supporting in all technical responsibilities where required
- Involvement in the testing regime including gap analysis, testing install, test witness
- Involvement in R&D testing
What you’ll bring:
- A proven background in a Technical Advisor position, within the construction industry
- Experience fielding day to day general technical enquiries
- Fully proficient in the use of ACAD
We are named the world's #1 most trustworthy company in the construction sector by Newsweek and Statista in 2023!
Our culture – we connect & care about those around us. We nurture teamwork, communities, partnerships and new ways of working, placing the highest importance on the safety and working environment of our people.
Our ‘Road to Sustainability 2030’ is our plan to help build a better, sustainable future. We work towards this vision by caring about our social and environmental impacts and developing innovative solutions.
We have a strong conviction that diversity of thinking helps us to deliver a strong and sustainable performance. It is also essential for us that everyone feels part of the team. In this spirit, we are committed to equal opportunities and zero tolerance towards discrimination.
Flexibility: For us, hybrid and flexible working is all about trust, and we want you to be able to do your best work (depending on the role).
Senior Technical Advisor in Birmingham employer: Etex
Contact Detail:
Etex Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Technical Advisor in Birmingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the construction industry, especially those who might know someone at Etex. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for those interviews! Brush up on your knowledge of passive fire protection and be ready to discuss how your experience aligns with Etex's mission. Show them you’re not just another candidate, but the perfect fit!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview or meeting, drop a quick thank-you email. It shows your enthusiasm and keeps you fresh in their minds.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of the Etex family.
We think you need these skills to ace Senior Technical Advisor in Birmingham
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how your passion for the passive fire protection industry aligns with our mission at Etex.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience in technical advisory roles. We love seeing how your background fits with what we do, so don’t hold back on showcasing your skills!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and experiences are easy to spot. Remember, less is often more!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Etex
✨Know Your Stuff
Make sure you brush up on your knowledge of the passive fire protection industry. Familiarise yourself with the latest standards and practices, as well as Etex's specific products and services. This will not only show your expertise but also demonstrate your genuine interest in the role.
✨Engage with Real Scenarios
Prepare to discuss real-life scenarios where you've provided technical support or solved problems in previous roles. Think about specific projects or challenges you've faced and how you overcame them. This will help you illustrate your experience and problem-solving skills effectively.
✨Showcase Your Communication Skills
Since the role involves engaging with customers and stakeholders, practice articulating complex technical information in a clear and concise manner. You might even want to role-play some common customer interactions with a friend to build your confidence.
✨Embrace the Company Culture
Familiarise yourself with Etex's values and culture, especially their commitment to sustainability and diversity. Be ready to discuss how your personal values align with theirs and how you can contribute to their mission of making a meaningful impact.
