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- Tasks: Provide technical support and advice during construction projects across the North UK.
- Company: Join Etex, a leader in sustainable construction with a people-first culture.
- Benefits: Flexible working, competitive salary, and opportunities for personal growth.
- Why this job: Make a real impact in construction while developing your skills and expertise.
- Qualifications: Strong construction industry experience and excellent communication skills.
- Other info: Be part of a diverse team committed to sustainability and innovation.
The predicted salary is between 36000 - 60000 £ per year.
Location: Knottingley, GB; Leeds, GB; Heywood, GB; Chesterfield, GB; Newton Aycliffe, GB
At Etex, our purpose is to inspire new ways of living. We are an international leader in sustainable construction, driven by a passion for excellence, but it's our people that are our top priority. We connect, collaborate, and champion the well-being of our employees, forming partnerships and pioneering change in our ever-evolving industry.
At Etex, we seek to make a meaningful impact in the lives of our customers and our communities. Are you looking for a company where you can learn, grow & lead? Join us as Construction Support Manager covering North UK, with Regular Travel!
This role is for our Promat division, and delivers comprehensive technical support and advice during the construction phase for key customers, projects, and sectors.
What you’ll do:
- Deliver customer consultation on final technical execution to resolve unforeseen issues and complex on-site situations.
- Ensure system integrity where company products are used.
- Advise customers on how to meet warranty requirements.
- Travel to construction sites, customer locations, and head office as required to resolve technical issues and attend meetings.
- Senior technical support position requiring significant expertise and in-depth construction experience.
- Ability to make critical technical decisions independently, safely, and promptly.
- Provide clear technical guidance to customers and internal teams, instilling confidence in our solutions.
- Deliver project-specific technical guidance during construction for defined projects.
- Provide support for complex enquiries and review standard/bespoke details.
- Contribute to the development of FAQs and technical documentation across the UK for the full range of Promat and Etex solutions.
- Work closely with Drywall Site Technicians, Technical, and Commercial teams to provide exceptional support.
- Share technical insights to improve company offerings and services.
- Lead knowledge-sharing sessions to update the wider team on technical issues and best practices.
What you’ll bring:
- Strong experience in the construction industry, ideally with knowledge of similar products used in project construction.
- Able to build trust and form strong working relationships with customers and colleagues.
- Confident in explaining technical information clearly and persuasively.
- Focused on delivering practical, reliable technical support that meets customer needs.
- Enjoys sharing knowledge and helping others learn and grow.
- Works well as part of a team, collaborating across technical and commercial roles.
We are named the world’s #1 most trustworthy company in the construction sector by Newsweek and Statista in 2023!
Our culture – we connect & care about those around us. We nurture teamwork, communities, partnerships and new ways of working, placing the highest importance on the safety and working environment of our people.
Our ‘Road to Sustainability 2030’ is our plan to help build a better, sustainable future. We work towards this vision by caring about our social and environmental impacts and developing innovative solutions.
We have a strong conviction that diversity of thinking helps us to deliver a strong and sustainable performance. It is also essential for us that everyone feels part of the team. In this spirit, we are committed to equal opportunities and zero tolerance towards discrimination.
Flexibility: For us, hybrid and flexible working is all about trust, and we want you to be able to do your best work (depending on the role).
Construction Support Manager (North) - Promat in Knottingley employer: Etex Group
Contact Detail:
Etex Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Construction Support Manager (North) - Promat in Knottingley
✨Tip Number 1
Network like a pro! Reach out to your connections in the construction industry and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research Etex and their Promat division thoroughly. Understand their products and values so you can show how you align with their mission during your chat.
✨Tip Number 3
Show off your expertise! Be ready to discuss specific technical challenges you've faced in previous roles and how you resolved them. This will demonstrate your problem-solving skills and experience in the field.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our team at Etex.
We think you need these skills to ace Construction Support Manager (North) - Promat in Knottingley
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Construction Support Manager role. Highlight your construction industry experience and any technical expertise that aligns with what we’re looking for.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how your background makes you a perfect fit for our team at Etex. Don’t forget to mention your ability to build strong relationships!
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled complex issues in previous roles. We want to see your critical thinking in action, especially when it comes to technical challenges in construction.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Etex Group
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to construction and the specific products used by Promat. Be ready to discuss how you've tackled complex on-site situations in the past, as this will show your expertise and problem-solving skills.
✨Build Rapport
Since this role involves a lot of customer interaction, practice building rapport during your interview. Think about examples where you've successfully formed strong working relationships with clients or colleagues, and be prepared to share these stories.
✨Showcase Your Communication Skills
You’ll need to explain technical information clearly and persuasively. During the interview, focus on how you can convey complex ideas simply. Consider doing a mock presentation on a technical topic to demonstrate your ability to communicate effectively.
✨Emphasise Teamwork
This position requires collaboration across various teams. Highlight your experience working in teams and how you’ve contributed to knowledge-sharing sessions. Be ready to discuss how you can support and uplift your colleagues while delivering exceptional service.
