Customer Service Advisor

Customer Service Advisor

Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Provide exceptional customer service and support to our clients.
  • Company: Join Etex, a leader in sustainable construction with a people-first approach.
  • Benefits: Enjoy competitive pay, flexible hours, and opportunities for personal growth.
  • Why this job: Be part of a team that champions well-being and drives positive change.
  • Qualifications: Strong communication skills and a passion for helping others.
  • Other info: Dynamic work environment with a focus on innovation and sustainability.

The predicted salary is between 28800 - 43200 £ per year.

At Etex, our purpose is to inspire new ways of living. We are an international leader in sustainable construction, driven by a passion for excellence, but it's our people that are our top priority. We connect, collaborate, and champion the well-being of our employees, forming partnerships and pioneering change in our ever-evolving industry.

Customer Service Advisor employer: Etex Building Performance

At Etex, we pride ourselves on being an exceptional employer, offering a vibrant work culture that prioritises employee well-being and growth. Our commitment to sustainability and innovation not only shapes our industry but also provides our Customer Service Advisors with unique opportunities for professional development in a supportive environment. Join us in inspiring new ways of living while enjoying the benefits of a collaborative team and a focus on work-life balance.
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Contact Detail:

Etex Building Performance Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Service Advisor

✨Tip Number 1

Before you even think about applying, make sure your CV and LinkedIn profile are polished and up to date. We want to present the best version of ourselves, so highlight your customer service skills and any relevant experience that aligns with Etex's values.

✨Tip Number 2

Networking is key! Reach out to current or former employees at Etex on LinkedIn. A friendly chat can give us insider info about the company culture and what they really value in a Customer Service Advisor.

✨Tip Number 3

Prepare for the interview by researching common customer service scenarios and how to handle them. We should be ready to showcase our problem-solving skills and demonstrate how we can contribute to Etex’s mission of inspiring new ways of living.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that we’re genuinely interested in being part of the Etex team.

We think you need these skills to ace Customer Service Advisor

Customer Service Skills
Communication Skills
Problem-Solving Skills
Attention to Detail
Adaptability
Teamwork
Time Management
Conflict Resolution

Some tips for your application 🫡

Keep It Relevant: Make sure your application highlights your experience and skills that are directly related to the Customer Service Advisor role. We want to see how you can contribute to our mission at Etex!

Show Your Personality: Don’t be afraid to let your personality shine through in your written application. We’re looking for people who connect, collaborate, and champion well-being, so show us what makes you unique!

Proofread, Proofread, Proofread!: Before hitting that submit button, give your application a thorough read. Typos and errors can distract from your amazing qualifications, and we want to see the best version of you!

Apply Through Our Website: For the best chance of success, make sure to apply through our website. It’s the easiest way for us to keep track of your application and ensure it gets the attention it deserves!

How to prepare for a job interview at Etex Building Performance

✨Know the Company Inside Out

Before your interview, make sure you research Etex thoroughly. Understand their mission, values, and recent projects. This will not only help you answer questions more effectively but also show your genuine interest in the company.

✨Prepare for Common Questions

Think about the typical questions a Customer Service Advisor might face, like handling difficult customers or resolving complaints. Prepare specific examples from your past experiences that demonstrate your skills and how you align with Etex's commitment to excellence.

✨Showcase Your Communication Skills

As a Customer Service Advisor, communication is key. Practice articulating your thoughts clearly and confidently. You might even want to do a mock interview with a friend to get comfortable with speaking about your experiences and answering questions on the spot.

✨Ask Thoughtful Questions

At the end of the interview, don’t forget to ask insightful questions about the role and the company culture. This shows that you’re engaged and serious about the position. Consider asking about how Etex supports employee well-being or what a typical day looks like for a Customer Service Advisor.

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