At a Glance
- Tasks: Monitor and manage NOC tickets, ensuring swift incident resolution in a dynamic environment.
- Company: Leading Managed Service Provider supporting global financial institutions.
- Benefits: Competitive salary, career development, and a chance to work with cutting-edge technology.
- Other info: Flexible shift patterns with excellent growth opportunities in a collaborative setting.
- Why this job: Join a fast-paced team and make a real impact in critical operations.
- Qualifications: Experience in 2nd Line support and strong troubleshooting skills required.
The predicted salary is between 30000 - 40000 £ per year.
- NOC Engineer
- Shift
Pattern: 24/7 Rotating Shift Pattern (Days Nights) Our client is a leading Managed Service Provider (MSP) supporting global hedge funds, investment firms, and banks.
Due to continued growth, they are looking for a NOC Engineer to join their operations team.
This is an excellent opportunity for someone with previous NOC, Service Desk or Infrastructure Support experience who enjoys working in a fast-paced, 24/7 operational environmen t.
Please note this role covers both day and night shift patterns.
Key Responsibilities Monitor and prioritise incoming NOC tickets and system alerts, ensuring issues are responded to and escalated to the appropriate teams when required.
Monitor a wide range of infrastructure including servers, networks, firewalls, cloud services, applications and datacentre environments.
Respond promptly to incidents, outages and performance issues.
Track incidents through to resolution and ensure all updates are accurately documented.
Communicate effectively with customers, internal teams and third-party suppliers regarding incidents and service updates.
Carry out basic datacentre activities including server racking, hardware installation and network patching.
Support a 24/7 operational environment where service availability is critical.
Skills / Experience Needed Previous experience in a 2nd Line Role Strong incident management and troubleshooting skills.
Proficiency with the latest Microsoft technologies Strong experience with Cloud Backup Solutions Previous experience working in a NOC is desirable.
Comfortable working within a shift-based environment.
Great opportunity to develop your skills and build a career within a fast-paced and collaborative environment.
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