At a Glance
- Tasks: Provide on-site and remote IT support, troubleshoot issues, and ensure smooth operations.
- Company: Join a well-established and growing firm with a dynamic work culture.
- Benefits: Company car, fuel card, competitive salary, and opportunities for skill development.
- Other info: Great opportunity for career growth in a supportive team.
- Why this job: Step into a fast-paced environment and grow your IT career while travelling across the South East.
- Qualifications: Experience in IT support, knowledge of Microsoft 365, and troubleshooting skills.
The predicted salary is between 30000 - 40000 £ per year.
We are currently recruiting for an ICT Field Support Engineer to join a well-established and growing firm. This role is split between office and field work, with approximately 50% of your time based in the Hoddesdon office and 50% travelling to sites across the South East. You will be responsible for supporting site setups, troubleshooting technical issues, and ensuring smooth IT operations across multiple locations.
Key Responsibilities
- Provide on-site and remote IT support across multiple sites
- Support Microsoft 365 and Windows 10/11 environments
- Manage and support mobile devices using Intune
- Autopilot builds and device provisioning
- Configure and support Switches and Routers
- Deliver break/fix support across hardware, software, and network issues
- Administer users and permissions via Active Directory
- Troubleshoot and resolve technical issues to minimise downtime
This is a great opportunity for an IT professional looking to step into a dynamic, fast-paced environment where you can develop your skills and grow your career.
ICT 2nd line Field Engineer - Car and Fuel Card Provided in Hoddesdon employer: eTech Partners
Etech Partners is an excellent employer for ICT professionals, offering a dynamic work environment that balances office and field responsibilities. With a strong focus on employee development, you will have the opportunity to enhance your technical skills while enjoying the benefits of a company car and fuel card for site travel across the South East. Our supportive culture fosters collaboration and innovation, making it a rewarding place to grow your career.
StudySmarter Expert Advice🤫
We think this is how you could land ICT 2nd line Field Engineer - Car and Fuel Card Provided in Hoddesdon
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, especially those who work in similar roles. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! When you get the chance, demonstrate your technical know-how during interviews. Bring examples of how you've tackled issues in the past, especially with Microsoft 365 or troubleshooting hardware.
✨Tip Number 3
Be proactive! If you see a company you like, don’t wait for them to post a job. Reach out directly through our website and express your interest. You never know what opportunities might be available!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can keep you on their radar and show your enthusiasm for the role. It’s a small gesture that can make a big difference.
We think you need these skills to ace ICT 2nd line Field Engineer - Car and Fuel Card Provided in Hoddesdon
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience and skills that match the ICT Field Support Engineer role. We want to see how your background aligns with the responsibilities listed in the job description.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our team. Keep it concise but engaging, and don’t forget to mention your enthusiasm for working in a dynamic environment.
Showcase Your Technical Skills:Since this role involves troubleshooting and supporting various IT systems, make sure to highlight your technical skills clearly. Mention your experience with Microsoft 365, Windows environments, and any relevant tools like Intune or Active Directory.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother application process. It helps us keep track of your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at eTech Partners
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Microsoft 365, Windows 10/11, and mobile device management with Intune. Be ready to discuss specific troubleshooting scenarios you've encountered in the past and how you resolved them.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled technical issues in previous roles. Think about times when you delivered break/fix support or managed network problems, and be ready to explain your thought process during those situations.
✨Familiarise Yourself with Active Directory
Since you'll be administering users and permissions, it’s crucial to understand Active Directory well. Brush up on user management and permissions settings so you can confidently discuss your experience and approach.
✨Ask Insightful Questions
Interviews are a two-way street! Prepare thoughtful questions about the company’s IT environment, team structure, and growth opportunities. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
