At a Glance
- Tasks: Monitor and manage NOC tickets, ensuring swift incident resolution.
- Company: Leading Managed Service Provider supporting global financial firms.
- Benefits: Ongoing training, career development, and a dynamic work environment.
- Other info: 24/7 rotating shifts with opportunities for growth in Network Operations.
- Why this job: Join a fast-paced team and enhance your skills in a critical operational role.
- Qualifications: Experience in 2nd Line Support; troubleshooting and communication skills are key.
The predicted salary is between 30000 - 40000 £ per year.
NOC Engineer (Training Provided for Strong 2nd Line Engineers)
Location: Near Wembley (Datacentre Based) If you are currently working as a 2nd Line Engineer and are looking to move into a NOC role, our client is happy to provide the training and support to help you make that transition.
Shift
Pattern: 24/7 Rotating Shift Pattern (Days Nights) Our client is a leading Managed Service Provider (MSP) supporting global hedge funds, investment firms and banks.
Due to continued growth, they are looking for a NOC Engineer to join their operations team.
Key Responsibilities Monitor and prioritise incoming NOC tickets and system alerts, ensuring issues are responded to and escalated where required.
Monitor a wide range of infrastructure including servers, networks, firewalls, cloud services, applications and datacentre environments.
Respond promptly to incidents, outages and performance issues.
Track incidents through to resolution, ensuring all updates are accurately documented.
Communicate effectively with customers, internal teams and third-party suppliers regarding incidents and service updates.
Carry out basic datacentre activities including server racking, hardware installation and network patching.
Support a business-critical 24/7 operational environment where service availability is paramount.
Skills Experience Previous experience in a 2nd Line Infrastructure Support, Service Desk or NOC role.
Strong troubleshooting and incident management skills.
Good knowledge of Microsoft technologies, including Windows Server and Microsoft 365.
Experience supporting cloud-based infrastructure and backup solutions.
Previous NOC experience is advantageous but not essential .
Comfortable working a rotating 24/7 shift pattern.
Excellent communication skills with a proactive approach to problem-solving.
You will receive ongoing training and an opportunity to develop your career within Network Operations.
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2nd Line Engineer / NOC Engineer - URGENT employer: eTech Partners
As a leading Managed Service Provider located near Wembley, our client offers an exceptional work environment that prioritises employee growth and development. With comprehensive training for transitioning 2nd Line Engineers into NOC roles, a supportive team culture, and the opportunity to work in a dynamic 24/7 operational setting, this is an ideal place for those seeking meaningful and rewarding employment in the tech industry.
