Location: Telford or Worthing with 2 days/week in office
Job Description:
The postholder:
- Collaborates primarily with UX/UI Designers and User Researchers to design written content for transactional services.
- Reports to Scrum Master, Product Lead and Digital Service Manager.
- Writes high quality content for new digital services that will encourage people to use them.
- Also collaborates with the Product Manager, Digital Service Manager, Business Analysts and User Researchers to define the messages that the new services should convey.
- Will make complex language and processes and make them simple to understand.
- Develop content in such a way that it will encourage people who rarely go online to use it.
- Will build relationships and work effectively within an agile delivery model with colleagues and external providers, for example user researchers and business analysts.
- Will communicate credibly with a wide range of digital delivery disciplines and talent both internally and externally.
- Leads on all aspects of Content Design.
Tasks include:
- Research of subject.
- Discussion with stakeholders and experts.
- Initial drafts of content to fit with UX design.
- Collaborating with user-researchers to test customer understanding.
- Iterating content.
Experience/skill sets include:
- Excellent communication and interpersonal skills.
- Experience of writing for the web, with proven ability of creating content that is accessible and usable.
- Experience of user-centred design. Proven experience in using metrics and user feedback to define/refine content.
- Experience in choosing the best format for displaying information to the user.
- Proven experience of working within a web, online and digital environment.
- Experience in working with content management and publishing systems.
- Proficient in writing Markdown.
- Candidate will ideally have knowledge of CESA.
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Content Designer in Worthing employer: eTeam
As a SQL DBA Lead in Manchester, you will join a dynamic team that values expertise and collaboration, offering a supportive work culture where your contributions are recognised. The company prioritises employee growth through mentorship opportunities and continuous learning, ensuring you can advance your skills in a secure and innovative environment. With a focus on performance and security, this role provides the chance to work on enterprise-level database operations while enjoying the benefits of a fully onsite position in a vibrant city.
