At a Glance
- Tasks: Conduct user research to improve public services and advocate for inclusivity.
- Company: Global recruitment specialist with a focus on impactful projects.
- Benefits: Flexible location, competitive pay, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on user needs and innovation.
- Why this job: Make a difference by shaping accessible services for diverse communities.
- Qualifications: Experience in user research and a passion for inclusive design.
The predicted salary is between 54000 - 66000 £ per year.
We are a Global Recruitment specialist that provides support to the clients across EMEA, APAC, US and Canada.
Location: Telford or Worthing – but location is flexible (2 days office)
User Researcher – Government Gateway (supporting all teams).
We are looking for a User Researcher to support work on the Government Gateway programme – mainly supporting SCP, EACD/RATE and FRAUD PREVENTION CENTRE.
- Evidencing User Needs: Plan and run interviews, usability tests, and surveys to ensure public services put citizens and businesses first.
- Informing Design: Share insights with policy makers, product managers, designers and engineers to shape accessible services.
- Advocating Inclusion: Guide teams to design inclusive services that work for diverse groups of people.
If you are interested in this position and would like to learn more, please send through your CV and we will get in touch with you as soon as possible.
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